RIU Costa Del Sol

"Once again, your hotel never disappoints. Room always well attended to and kept clean by our room maid. Hotel always kept very clean everywhere. Reception staff always give a warm welcome and will always solve any problems you may have in a friendly manner. Bar staff always have a smile on their faces and give great service. Entertainment always very professional with great shows each night, my compliments also goes to whoever choreographs the shows. Always a great variety of food to choose from during meals, and the restaurant staff are very friendly and attentive. Just one suggestion, please bring back the hand wipes in the restaurant, your hands can get very messy when you are peeling the prawns on the meal times you have them… Oh and it would be nice to have a pool table or two. Once again, congratulations to everyone for making our stay so enjoyable as always. Once"

"Having just returned from 10 nights I want to share our experiences. The hotel offers all the All Inclusive services you can get. Great selection of food, drinks, different Pools and a Spa. 2 Pools with chair lifts for disabled customers. Everywhere is accessible for a wheelchair. Location. The hotel is next to the beach and the Promenade. The old town is about a 20 Minute walk , with bars and restaurants on the way. Now for the Improvements for wheelchair users with reduced mobility. Restaurant . The tables for wheelchairs are terrible , as they are too narrow. Just putting a Disabled sign on the table is not enough. We had to search for a 4 seat table so my wife’s chair would fit underneath. Pool area. Sun-beds are on top of each other, so we had to search for space for the wheelchair and 2 sun-beds. Generally in the shade . You still get the usual selfish bed huggers, who put Towels on the beds at 7AM , so they have the sun all day. Rooms. This is the major headache. We contacted TUI to ensure the Hotel had an accessible room and was ensured they had one available. The bed room area is ok. The bathroom is NOT. We could only just get the wheelchair in the door, and not in the bathroom. The space between the toilet and the door is so small that ment that everyday was a challenge to use the toilet. The shower area is big, but leaks everywhere and had to use the towels on the floor all the time to be safe. They have put a few grab rails . But had to ask for a shower chair. The main disappointment with this hotel is that when I spoke to the reception staff about the room. I was told that is what we booked and that is that . I spoke to the TUI rep and was assured she would help and get back to us. Well we did not seek her again. In our opinion , this is a good hotel , but not for people with reduced Mobility."

"Just returned from a all inclusive holiday at the Riu Costa del sol Torremolinos On arriving at the hotel we where met with smiles and friendly people,We requested two rooms close together which we got.The rooms where great ,lovely views and everything we needed,the safe and fridge where free,we got two large bottles of water delivered to our room,When we needed more we got it from the bar all free When we went down for food what a selection,nobody should go hungry here.We where taken to our table asked if we needed anything all with smiles.We then went to watch the entertainment which was very good.There was no problem getting a drink from the bar.Everybody is so hard working.The cleaner came to clean our room and changed the towels every day.Every thing is spotless.What I will say is this hotel and it's staff are a credit to the Riu organisation.We will definitely be back . Thank you all for a great holiday."