Balcón de Europa

"I stayed her from June the 10th for a week, first time in Bulgaria. Location great hotel nice but spa facilities good but worst massage I ever had . Room not cleaned for week just left towels paid for breakfast was very minimal and restaurant staff not helpful if you asked for anything no help. Reception ladies were lovely and helpful. Near bus station and trips to Sunny Beach and Nesabar only 3 Euro"

"I have stayed for 5 nights for mini vacations with my wife and her sister. The hotel is a very beautiful building in the centre of the town. The rooms are OK, but need a kind of renovation. For a 4-star hotel, it should offer more things in the room, for example slippers for bath. Cleaning of roon was available every day and very early. Polite and helpful staff, but only few of them speak english or german. The free indoor pool and spa (sauna, hamam, etc) is very good. There are many spa treatment packages. The ladies tried every day a kind of medical treatment like aromatotherapy or with mud and I think that they enjoyed it. A problem was that I had to communicate in bulgarian (my level of the language knowledge is low) for the planning of the treatment, as the responsible was speaking only bulgarian and russian! The breakfast was very good and rich, served indoor and outdoor. We have tried once the restaurant and it was also real good. The hotel has an excellent roof garden bar (with jakuzzi!!!), There having a great view to the city and the sea we spent some nights with a drink. Parking in the area is very difficult, but the hotel offers many solutions. The best for me was to book early a parking lot in front of the hotel with 6 euros and my parking was always available, as I returned from daily excursions Generally I was pleased with my stay and if I would visit Pomorje again, I would prefer this hotel."

"It is a very good hotel,I am there now and I am truly enjoying it. It offers everything they promise: great views, comfy beds, tasty breakfast, very good spa and medical services- I am very grateful for what have been delivered to me, especially the medical attention and treatments- thank you so much team, for looking after me so well! I am feeling better already. I would be very happy to share my positive review for this hotel on as many platforms as possible, because good hotels deserve fair recognition.I truly recommend this hotel, where I continue to enjoy myself for another 2 blissful nights."