AluaSun Doblemar

"Not impressed with this hotel. Reception staff great but the hotel shabby no water on arrival in the rooms. Buffet dinner was very disappointing breakfast was average but not sure if I was staying more then 2 night's I would find the variety very boring. Location is good obviously as right on the Mar Menor. We arrived just as a storm was on but no one helped me or my sister with luggage or anything. Poor customer service. So disappointed"

"In general, the rating is very good, although always with some drawback. The hotel staff, reception, waiters, restaurant are very good. The room is very average; they will need to touch up the walls and update the furniture and, above all, the mattresses (pitiful). The room's terrace is fine. The room cleaning is very good and the cleaning staff is very friendly. The buffet is varied and without great fanfare, but overall very good. The best part is the location, with direct access to the Mar Menor from the hotel and, crossing the road, an excellent Mediterranean beach. Free parking next to the beach and in front of the hotel. (I imagine the parking problems in the months of July-August). I was forgetting about our stay, it was all-inclusive, and to consider that Seagram’s gin is special and carries a supplement, pitiful."

"Hotel looks great on first insprection ( the location is very isolated and nothing around or nearby) area is very run down and everything is closed down. We were told we were upgraded to sea view rooms but on entry into the room were doissapointed as very dated and not like the pictures. The room had a suty old smell to it. We did however have a view ove rthe Mar menor and the sunset was just beautiful to watch and one of the best I have seen. The Pool - Smaller than the pictures make it look but lovely and a good temperature. The one issue I had was that we were here for 7 days and the pool and teh surrounding pool area were never once cleabed or washed down!!! A drink spiot on our second day was still there on day 6 ! Food - The choice of the fpood was some of the bets I have had and everything we had was very nice our only compliant was that not one meal was hot even when we went when it just opened. Cleanliness - Rooms were cleaned really well for teh frst coupe of days but cleaners changed and found room wa snot cleaned as well. The lobby was always spotless but around teh pool bars and other areas including toilets thi swas lacking The toilets by the pool I did not see get cleaned at all. The Hotel- itself had a horrific smell at times that came from a car park area that they were workingon at the side it was a foul sewage smell that when we questiined were tolds it was the Mar menor ! It was NOT Big shout out to Daniel on reception desk who is a great assett to the hotel so friendly and helpful One last complaint we travelled All Inclusive were given a paper wristband at checkout around 12 pm we were told all parties had to attend reception to have these cut off ! I have never had thsi beofre"