"My husband and I came here in June for the 10th time in 13 years, because we love everything about this place. From the girls in the office to the bar staff, cleaners, great rooms, bar, lovely pool and poolside, we just can't fault it.
We ask for our favourite room each visit, and the staff have always delivered. We stay in a bed and breakfast studio room which has an amazing super king size bed, a sofa bed and 2 chairs. The balcony is spacious, with 2 deckchairs and a small table. There is a small fridge too, which is useful for keeping our drinks cold. The TV shows UK free view channels. There is a coffee machine provided, but we always ask for a kettle as we are tea drinkers, and it is always provided.
One very tiny criticism is that there is no plughole near the big mirror, so drying hair is a bit awkward. There is a hairdryer provided in the bathroom, but I would say that it's only useful for a very short hair style! The bathroom is lovely - lots of space, and a great big walk in shower with 2 types of shower heads.
The cleaners come every day, and leave everything spotless.
The breakfasts are fabulous - there is so much choice, and well worth the money. We also often have our dinner there. There is a good selection of choices, and every meal we have ordered is always lovely. Reasonably priced, too.
There are 2 TVs and a pool table in the cafe/bar area, plus plenty of tables to sit at.
The pool is wonderful. It is the same depth at both ends, which I like, because I like to be able to put my feet down if I want to. I love the jacuzzi at the one end too, and the steps are gentle steps (not ladder), so it is easy to get in and out of the pool. There are sun loungers and deck chairs all around the pool and then, down a few steps from the pool, there are plenty more sunbeds to choose from. The pool is up on the first floor, so people passing by can't see us.
All the bar staff are very friendly and helpful. I am learning Spanish, and they are all very patient with me when I'm practising!
A relatively new addition is the "Oops" chiringuito (snack bar) which is on the ground floor at street level, in front of the hotel. From ice creams to burger and chips, there is a great choice with plenty of seating behind it. They also serve some alcoholic drinks. We loved it, and had dinner there two or three times.
I think the fact that we keep coming back here speaks volumes.
Definitely a 10 out of 10 for John and me."