Poseidón Resort

"This was the second time we have stayed at this hotel and was impressed with the cleanliness of the hotel and the variety of the breakfast."

"Good location however we were put in an apartment separate to the main hotel which wasn't shown or made clear while booking, this was disappointing as its a couple minutes walk from the main hotel and doesn't have any facilities apart from the room, if I had known this I wouldn't have booked. Main hotel looked lovely and pool area was clean but found ourselves going out rather than spending time here as we weren't based there. Entertainment was in Spanish so no good for non Spanish speaking guests. Overall I dont feel it was value for money as we didn't use the facilities due to not being based where they were. Paid a deposit of £138 on arrival which we were told we would get back on check out but 2 weeks later i have not recieved and had to email the hotel to find out whats happening, they have advised they will contact me within 24 hours. Suggest clearer information is provided on the apartments inclusing pictures and option provided to book main hotel or appartment including so possible guests know exactly what they are paying for. With all above said I wouldn't recommend."

"I will rate the stay from 1(poor) to 10( excellent) The staff at reception 10 The staff in the food room 10 Cleanliness 9 Dinner time 6 Breakfast 7 Entertainment 7 Location 10 We couldn’t enjoy the kids club as they were close the days we stayed. Overall it is a good hotel but I belie ve to enjoy to the max will be during summer time! Thanks"