Pierre & Vacances Benidorm Horizon

"After visiting this property last week with my 2 older children I thought they deserved a review that was true to them.We could not fault the accomodation, being situated on the 9th floor the views were amazing!..and there was everything we needed.On arrival I was asked for a €200 deposit (which was not expected) but 4 days later and it is back in my bank.The property is situated on a hill and about 20 mins away from the beach so wouldnt recommend if your not a walker, although they do have there own private bus relaying all day until early evening.We used the indoor pool everyday and wore the swim caps as per there ruling which was quite a laugh and a brilliant added extra after our day out.The pool, sauna and gym are open from 10.00 till 19.00.The outdoor pools werent open but both were being worked on for the summer season.I could not fault the friendliness of the staff, there 24 hrs for all of your needs and I would definately consider going back there again.The hotel seemed very popular with the Spanish but they were all very friendly too.There was entertainment and a nice big bar where prices matched the town prices and theres lots to do for all ages."

"Sadly this stay was not good! We arrived and was very confused by all the police, apparently a man fell from the balcony and they cleaned the body up, but the blood is just laying there and it’s very disturbing for us."

"Booked this through easyJet holidays and had no communication to say the swimming pools would be closed or there was any gong building work going on and I had booked for myself and children was expecting a cot in the apartment no they made my child sleep on a bed that he fell out of twice anytime I went to reception they just smirked at me, had to come home early as the apartment wasn’t fit for purpose with my kids so was out more money trying to purchase new flights home it’s definitely not 3star wasn’t even offered a room in the hotel they didn’t care that they didn’t meet are needs in the room and still awaiting my deposit back even tho I’m home I’ll definitely never be back to these crap apartments."