Magic Tropical Splash

"Yes — that distinction is important. I’d word it so it’s clear the fight was between members of the stag group themselves, not that they were fighting your family. ⭐ Very disappointing family stay I travelled here with 15 family members, including children, and unfortunately the experience was extremely disappointing. Our room smelt strongly of sewage for the entire week. Maintenance came twice but made absolutely no difference, and we had to keep the balcony door open. Several of my family members had the same issue. There was also a constant smell of weed throughout our floor. The hotel states that stag and hen parties aren’t accepted, which was one of the reasons we chose it. Unfortunately, a large group of drunken men caused problems for my family for two days. We complained repeatedly, and on one occasion the police had to be called after members of the group started fighting amongst themselves in the hotel lobby, in front of children. Despite the hotel knowing about the situation and that they were a stag group, they weren’t removed. There were also repeated incidents of people throwing water and other objects from balconies, with very little seemingly done about it. The evening entertainment was disappointing too. On the positive side, the food had a good variety and the staff were friendly. Overall, the negatives completely outweighed the positives. I’m still here counting the hours until my flight home, which really says everything about how I feel about the stay. Sadly, I would not return or recommend this hotel for families.I’m"

"Loved it! Yes it's busy, yes it's a bit rough around the edges, but for the price we paid, we felt it included loads! Zoos, shows, the best pool and slides and the nearby town and beaches were beautiful"

"Review for one week family of 5 kids aged 9/7/5 2bedroom in tower 2 floor 9 We are just finished a week at magic tropical splash and I was sooo worried after seeing some of the reviews. However we had the best week and I couldn’t fault it and we will be coming back! Lifts - in the week we were there I didn’t see any problems or any out of order for tower 2 never waited more than 2 min for a lift Pools - they were perfect for our kids they loved using the floats and the day entertainment including magic carpet and foam party Slides - there are limited slides for the under 1.2meters however my boy didn’t seem too bothered. They are strict my older two loved the big slides Zoo/water park - if you have young kids don’t do the both on the same day there is a lot of walking at the zoo and the water park closes at 5:30SHARP at this time of year so unless u go early u won’t be able to enjoy both Food :plenty of choice, something for everyone. My youngest was very picky so we ordered the pizzas to the room (included in ultra all inclusive) and we walked up to McDonald’s a couple of times Great holiday - resort was clean staff were helpful and most importantly it felt safe for the young kids"