Hotel Santa Faz

"The Santa Faz is a small hotel in the middle of old town. Rooms are cleaned daily and to a high standard as are the public areas. Breakfast, bearing in mind it’s free, is nice. Lots of items to choose from both a continental and hot breakfast offering. The only issue is they do not have enough cups, glasses or cutlery. This was a frustration everyday for numerous guests. A response below claims the wait for items was 2 minutes, it was always longer than this and we had to ask on numerous occasions during a 10 day stay. Reception claimed it was because everyone came at the same time. The actual issue is they do not have enough of any of the crockery and cutlery. Nor enough staff to wash the items as it appeared as tho only one member of staff was responsible for the whole breakfast experience including cooking and cleaning. All staff were met were friendly and helpful. Location is great for the old town, however it can get noisy from around midnight. In the height of season I would imagine it’s a lot noisier. Please could you release the little turtles you have in reception? Or get them a better enclosure? A small plastic box with no enrichment is just cruel"

"A very clean Hotel. Rooms are small but clean beds are comfy and bathrooms spotless. great location in old town. Close to beach."

"This is a great hotel friendly polite and helpful staff rooms cleaning daily breakfast can be a little on the cold side I found best time to go for breakfast was just before 09:00 am hotel location is right in the centre of the old town you lager guys beware as I did find it a bit of a squeeze to get in the small shower that said room was spacious balcony spacious and quiet fridge and safe are available though at a small extra fee"