Allegro Madeira Adults Only

"I have been to different hotels in the area before but never Allegro. As my first holiday abroad with my other half we wanted to go to a hotel with no children and honestly we couldn't have picked a better hotel. The reception staff were professional and friendly, the bar and wait staff were helpful and friendly, the pool was beautiful, the room was always kept spotless, the views were of the sea and the mountains and the location is perfect for tourists. Overall a perfect holiday. "

"Stayed for a week late September. Hotel is advertised with Jet2 Holidays as 4* adults only. Check in was ok. We had booked a Suite with Sea View. 'Suite' was pushing it - what we got was a space with bed, TV, badly stained sofa and 2 poor quality bedside tables. No wardrobe or dressing table with mirror just a open hanging space with some drawers - 4* really! In the tiny space that was our sitting area was a tiny chaise longue with barely room for 2 to sit which had not access to the TV and faced onto the fridge/coffee machine and the bathroom door. There was a window with a view of large air conditioning units. The room had detritus under the sofa when we arrived and it was still there when we left a week later. Stains and marks on bathroom mirror were also there for a week. Robes were provided but no slippers so we had to keep socks on when walking around the room - our socks were filthy after a few hours which suggests floors and rugs were rarely cleaned. Our tiny balcony did have a sea view but was furnished with a tiny table and cheap, uncomfortable plastic chairs - not too inviting to sit and chill in. Poolside was shabby and we noticed detritus on poolside and grass when we arrived which was still there when we left 7 days later. Smoking areas when they did have ashtrays were usually full and overflowing. Poolside app for ordering drinks only worked once during our stay and bar staff mentioned problem with app are ongoing. Breakfast was bland with tough bacon and cold eggs - both boiled and fried eggs were cold - fried eggs were congealed. Rooftop bar is a nice space however for one night of the week it was open to a local dance club who completely dominated the bar area - no consideration given to hotel guests - again, not what you expect from a 4* experience. Whilst some staff were generally nice and friendly others made you feel like you were interrupting their day. Check out day - no guest courtesy rooms available to shower/change - we had to shower in communal shower area in the gym - no hairdryers or privacy! There is building work going on in the area which some may find disruptive. Hotel is off busy main road and can be noisy. In my opinion this hotel is 2/3* at best - not a relaxing experience and certainly not a luxury break."

"The hotel is fabulous, the staff are friendly and helpful. The breakfast is very good with lots of choice. The room was fabulous with a pool and sea view. I would definately recommend this hotel, and will definately return."