Pestana Vila Sol

"We had a lovely stay at vila sol. Beautiful facilties, with 3 pools and amazing breakfast. We had a massage in the spa which was excellent, would recommend."

"Went with my pal to play golf. The Villas are good tbf, bathrooms are dated and the so called patio isn’t anything to shout about. Breakfast is average, evening meal is slightly better. Golf experience was terrible, firstly the driving range was closed for the whole time (apparently the ball collector wasn’t working) and the seemed in no rush to rectify it. Secondly, no buggies available, this course is £200 per round, per person and they can’t even manage the buggy situation properly. The final nail in the coffin was that on the last day the key reader broke on my room, it took two hours to fix. I went back and forth to reception 6 times and the droids on reception never apologised once for the inconvenience. The only saving grace to their terrible customer service was the manager Vanessa who at least took the time to listen to me vent, and apologised. Book another golf hotel that actually gives a sh*t about your golf experience"

"Here associated with a family celebration. Booked a classic garden view room(tiny). Food is ok if you get it just put out. Otherwise quickly goes cold. Heat lamps on buffet are not heat bulbs!! Last night celebration and waited 20 minutes for waiter and ordered 2 cocktails. 10 minutes later they arrived. Tried to pay cash, not accepted, apparently I needed to create an account. When I suggested I pay on check out I was chased by a staff member. I again offered to pay cash and gave him euros covering my bill. I'll wait to see if I get my change. No one said cash was not accepted unless an account was generated."