Luna Miramar Club

"The hotel is clean, cheap and cheerful. The pool area is exceptionally clean and well maintained, and the gardens are beautiful, thanks to a very hardworking gardener. The hotel is dated, but the rooms are clean and well equipped. The staff are friendly, professional and happy to help with reasonable requests. The maids were especially eager to please, particularly when given a small regular tip. There’s no entertainment and the poolside menu is limited, but there’s a quiet bar with reasonable prices and a lovely swimming pool. Everything you need is close by: the shopping mall is opposite, and nearby you’ll find shops, restaurants, cafés, a pharmacy, KFC and McDonald’s. A taxi costs around €5 to get to the Old Town, the beach or the Strip, with its shops and nightlife. We stayed in late September and early October 2026. Go with realistic expectations: the price is inexpensive, and the hotel is simple and a little dated. We wanted for nothing and were treated very well by the staff. A positive attitude and realistic expectations helped us enjoy our trip."

"We stayed at Luna Miramar from 23–28 August 2026 with our young baby. Unfortunately, our experience was seriously affected by a toilet that would not flush from Tuesday until Friday. Despite two visits from staff, the problem remained unresolved. We were told to use a bucket to flush the toilet, and no alternative room was offered. My partner had to use the reception toilets at night. Having to manage this for several days, particularly while travelling with a baby, was extremely inconvenient and unacceptable. Housekeeping and cleanliness were also inconsistent, adding to our disappointment. Given the price we paid, we expected basic facilities to work and reported problems to be dealt with promptly. When I complained afterwards, the response referred to “occasional and isolated situations”, without adequately addressing our experience or offering a specific remedy or compensation. I subsequently requested a formal escalation and a compensation or partial refund review. A functioning toilet is a basic expectation of any hotel stay. The failure to resolve the issue or offer another room, followed by the disappointing handling of our complaint, left us very dissatisfied."

"Luna miramar is a lovely hotel in a very central location. Within 15 minutes walk to old town and half hour to new town or taxi only 5 minutes around €5. The apartment was clean and spacious with fresh towels and housekeeping each day. Staff were pleasant and any requests we had were dealt with no problem. I would not fault this hotel and reading some of the reviews would be off putting. I think it deserves better rating."