Grand Muthu Oura View Beach Club

"We visited in June 2025 and I really didn't want to write this review as it makes me so sad but unfortunately I feel this is an honestly and fair review! This place used to be breath taking! My first visit was in 1989 and I have been a number of times since then. Sadly I have watched this beauty place go down hill each year! The long standing reception staff look very embarrassed with the long line of guests commenting and complaining. Sadly the management do not care and do not listen to any problems and leave it down to the poor reception staff to deal with. I did however watch someone from management talk down to many people who had genuine and fair complaints. It seems all the management care about is money! I have only returned so many times as this place holds many family memories of my Mum and Brother who are sadly no longer with us. Food - Please do not waste your money on all inclusive! There is no chef visible cooking things such as pancakes, omelets, fresh meats etc and although they say you can use the 20plus sister restaurants believe me, it’s all substandard frozen food, canteen like food with about 3 different options of slop a day. The Italian use frozen pizzas! Nothing is fresh! The breakfast was the only good meal but even then the hash browns were frozen in the middle, staff didn’t care and just went over and touched and removed the frozen hash browns. We ended up eating out most evenings as we were worried about getting ill. Drinks - limited to 2 per person at a time, in tiny child like plastic dirty cups. The bar - last orders are at 10.30pm and the bar closes by 11pm. Far too early! They had no white wine one night and no rose on another night! The rooms - most of the rooms haven't been updated since 1989. We had an infestation of flies in our room, we told reception who did nothing. We went to the supermarket and paid for fly spray and dealt with it ourselves. We also had a huge cockroach in the room, which was gross! There were also cockroaches in the hall ways. The pool - this is absolutely filthy with green algae all around very visible it also has a number of tiles missing, with dead flies, wasps, hair etc floating around! I asked reception 6 times if they could arrange for this to be cleaned and sadly it was more and more dirty each day. The whole place is extremely tired and filthy. Doors have broken glass in them, broken sun-beds, there was sick by and in the lift to the pool area, this was left to dry up and was visible for 4 days. There are broken bottles and rubbish just left in the stair wells among many other run down things. When you check out at the ridiculous time of 10am, they also cut your all-inclusive bands off, in all the all inclusive hotels l've been to, they let you leave them on until you leave for the airport. After just returning from a 4 star all inclusive holiday in Tunisia, which I gave 5 stars and an amazing review. If was to rate the Oura view beach club based on our stay in June, I would only give it a 1 star and I feel this is generous! This used to be the best place in the Algarve and it's really sad to see it go down hill so badly. Management - Please listen to the people visiting and address this review and the many bad reviews people have been leaving, instead of saying the comments will be passed on! As it’s clear they are all ignored as nothing changes and it gets worse each year!"

"We came here during half term holiday, October. Room was an apartment and was absolutely huge! Nice and clean but looking a little tired and needs to be revamped and brought up to modern day standards, little things make a difference and it’s the little things this resort misses. Food whilst edible was repetitive and choice was limited, we ate out twice as got so bored of it. Pool was nice size and plenty of space available, again is looking tired and needs a revamp soon. We came out of season and I’m relieved we did, the hotel is right next to the strip and in summer I can only imagine what the place is like, I would not come here during peak season! Staff were friendly enough, I wasn’t expecting hugs and kisses! They have a nice gym and Spa and I guess when you look at facilities it adds up to a 5 star but it definitely isn’t, having stayed in many this is more akin to a 3 star plus. Overall I feel ‘whelmed’ by the holiday, neither over or under, I can see why some like it but also why others don’t."

"Overall great experience. Nice food and so diverse, dining avaliable in all sisters hotels plus theme restaurants. Beautiful to walk along the beach. Great opera night, dancing class night also amazing. One lady at the reception really nice and helpful, the rest are just ok.😃"