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"The Home Aparthotel makes a very good first impression: it is close enough to the city center, which is easily reachable on foot. The rooms are spacious, clean, and reasonably comfortable. The breakfast, with both sweet and savory options, is excellent and plentiful. But… there are at least three aspects that I found extremely negative: 1. The room (I stayed in no. 3) was cold: we are in late September and the thermostat reads 19 degrees. I asked at the reception if the temperature could be turned up, but they replied that it was automated and could not be adjusted (well!!!). 2. In Italy, the shower tray would not have been installed because it was too slippery, and therefore, for safety reasons, it could not have been placed in a hotel. 3. Finally, and this is the most serious issue, the girls at the reception only speak English and Polish and do not make the slightest effort to interact with the customer. In fact, I would add that one of them in particular has a disagreeable and somewhat arrogant attitude: they dismissed me immediately by telling me that they do not know the Italian language. In Italy, but also in most of the places where I have been, they speak at least 4 languages at the reception. I did not like this, and I would ask whoever is responsible to help these girls have a more appropriate and welcoming style toward customers. Here is the English translation of your original text, Mimmo, maintaining the same tone and structure: Could have been top-tier. The Home Aparthotel makes a very good first impression: it is close enough to the city center, which is easily reachable on foot. The rooms are spacious, clean, and reasonably comfortable. The breakfast, with both sweet and savory options, is excellent and plentiful. However… there are at least three aspects that I found extremely negative: 1. The room (I stayed in room no. 3) was cold: it is late September, and the thermostat read 19°C. I asked at reception if the temperature could be turned up, but they replied that it was automated and couldn't be adjusted (really?!). 2. In Italy, that shower tray wouldn't even have been installed because it was too slippery, meaning for safety reasons it couldn't be placed in a hotel. 3. Finally—and this is the most serious issue—the receptionists speak only English and Polish and make zero effort to interact with the customer. In fact, I'd add that one of them in particular had an unhelpful and somewhat arrogant attitude: they dismissed me immediately, saying they didn't know Italian. In Italy, but also in most places I've been to, front desk staff speak at least four languages. I didn't like this at all, and I would ask whoever is in charge to help these staff members adopt a more appropriate and welcoming approach toward guests. Here is the German translation of your text, Mimmo: It could have been top-notch. The Home Aparthotel makes a very good first impression: It is close enough to the center that you can easily reach it on foot. The rooms are spacious, clean, and quite comfortable. The breakfast, both sweet and savory, is excellent and plentiful. But… there are at least three aspects that I found extremely negative: 1. The room (I stayed in room no. 3) was cold: It is late September and the thermostat read 19 degrees. I asked at the reception if the temperature could be increased, but they replied that the system was automated and nothing could be changed (really now?!). 2. In Italy, this shower tray would not even have been installed, as it is far too slippery and therefore, for safety reasons, should not be installed in a hotel. 3. And finally—which is the most serious issue—the staff at the reception desk only speak English and Polish and do not make the slightest effort to communicate with the customer. I would even add that one of them in particular had an unfriendly and somewhat arrogant attitude: They dismissed me immediately with the excuse that they do not speak Italian. In Italy, but also in most places I have been to so far, they speak at least four languages at the reception. I did not like that at all, and I would ask those responsible to help these employees adopt a more appropriate and hospitable demeanor toward guests. It could have been a ten. The Home Aparthotel makes a very good first impression: it is close enough to the center to be easily reached on foot. The rooms are spacious, clean, and quite comfortable. The breakfast, both sweet and savory, is excellent and abundant. But… there are at least three aspects that I found extremely negative: 1. The room (I stayed in no. 3) was cold: it is the end of September and the thermostat read 19 degrees. I asked at the reception if the temperature could be turned up, but they replied that it was automated and that it could not be adjusted (seriously?!). 2. In Italy, that shower tray would not even have been installed because it is too slippery, so for safety reasons, it could not be used in a hotel. 3. Finally, and this is the most serious issue, the girls at the reception only speak English and Polish and do not make the slightest effort to interact with the customer. What's more, I would add that one of them in particular had an unfriendly and somewhat arrogant attitude: they dismissed me immediately, telling me they didn't know"

"After a great welcome with Paolina (whom we send our regards to), we had a very good stay in this large and beautiful house that has parking spaces in the secure closed courtyard (camera) facing the front door! The superior rooms are more spacious, without carpet, with a bathtub. The basic rooms are smaller with carpet and a shower. Kettle, toiletries, safe, fridge, TV, small bottles of water. The breakfast is very good. Excellent location (while being quiet) between the central square 15 minutes on foot and the Jewish quarter 10 minutes. Small grocery store at the corner of the street very convenient for water.... In summary, I highly recommend this place,... a must if you are coming by car! Parking to be reserved at €19 per night in 2026."

"The location is fantastic continental breakfast really good. From here 5 min to the Jewish quarters and other way same to the main square. The rooms aren't comfortable there was a large glass shower enclosure in the room curtains for privacy. The room looks messy apologies we were packing to return home. Not once but several times walked into the glass door bruising my forehead. My husband the same. No notice in warning you. Reception wasn't really interested when I showed her the bruising. I suggested a sign on door as a warning just shrugged her shoulders. I was told some rooms are slightly different but otherwise glass The whole room was glass furniture. The headboard as you can see was really soiled. I put a clean towel over it. Apart from requesting clean towels daily the room wasn't serviced. Location was perfect breakfast room quite pleasant the lady checking you in lovely."