Riad La Cle D'or

"Wonderful hotel in the heart of the old Marrakesh Medina. The rooms were traditional with an elegant, upscale feel, the staff were very professional and always eager to help, and the food was wonderful. We would love to return next time we are in the area."

"The main square and souks are walkable in around 25 - 30 minutes, with the Bahia Palace, Secret Garden, and the Photographic and Music museums all within a further reasonable stroll. Staff at the Riyad are all helpful and friendly, there is a welcoming bar and the food is worth staying in for. We never experienced the spa or pool as there was always somewhere to visit but noted their presence. Would we go back? Definitely."

"The Riad is tucked away off the Kasbah road where taxi’s are not allowed to go but the drivers will point you in the right direction. The hotel can arrange a private airport transfer if you request this. A traditional Riad which has great character but I would recommend requesting a first floor room as the ground floor ones open directly onto seating areas or the restaurant. We booked a ‘luxury suite’ but 4 star rating in Morocco is not as high quality as 4 star in UK. We had a coffee pod machine but were never given any pods for it. You only get one bottle of water in the room when you first arrive and afterwards will need to pay to have anymore or buy water from nearby shops. We were welcomed with some traditional mint tea and this was a nice touch. We also had some dishes with sultanas, nuts and biscuits brought to the room when we first arrived and there was a bowl of fruit in the room. We were taking our city break with friends who had a room on the ground floor which opened directly onto an area with tables outside, so they never opened their window shutters. Their TV also didn’t work for the entire trip and staff tried to fix it but couldn’t. The bathroom was OK but not what I would describe as luxury in a so called ‘luxury suite’. We stayed half board. One evening we had not requested a table at any particular time and returned from our day out early evening to be told that the restaurant was fully booked and we could not have a table until 9:30 pm. The restaurant was never full because they do not have enough staff to run a full restaurant. When we were seated just before 9:30, we were almost the last guests in there and were made to feel unwelcome by staff turning off the music and water feature, blowing out candles on other tables and two members of staff taking table tops off the table frames and moving some tables out of the room. The food was reasonable in the restaurant but the menu does not change and not likely to give you enough choice if you stay longer than 3 nights. The female member of staff in reception was excellent - extremely helpful and had very good English"