"We originally booked a different hotel to find out we didn't like cockroaches. So first thing was to change hotels. We found the hotel on the beach front and was in a beautiful location. First impressions were the hotel looked very clean and staff were very kind and accommodating. They shown us the room and it was lovely with a sea view but it was about a 10 minute walk to the dining area and reception. We felt like it a bit far from everything so we're shown a room with a pool view and gardens which we agreed was a lot better even though was the same price. The balcony was adequate even though a bit small but that didn't bother us. The bed was perfect and very comfortable and very big. Large t.v with English channels for people that like that. Lovely bathroom with a bath and shower above with mixer taps only problem was water went hot and cold every few seconds so rinse off quick. Fantastic air con. Lovely entertainment team. Everything you expect. The hotel had a lovely section of the beach just perfect no getting harassed by the lucky lucky men. I'm afraid that's where the good parts end.
BAD PARTS..... For a 4 * hotel
I am not a fussy eater but the breakfast was ok nothing special but again for a 4 star hotel expect better variety.
No tea or coffee making facilities for your room.
No where to get a coffee or tea except in the dining halls if you wanted one before bed or breakfast.
The entertainment at night what a joke. One man and his band or should I say microphone. No interaction at all. It was dead. No wonder.
HOTEL management need to look at what the words customer services are.
Disgraceful we were stopped by reception for bringing water into the hotel and had it taken off us we had been out all day and just popped to the shop to grab it. Thinking we needed a drink. We were so mortified and very embarrassed as it was only water. We were made to feel like children.
We were impolitely told no food or drink to be bought into the hotel. If we wanted it we had to buy it from the hotel shop. Which I will inform you is not always open and very expensive.
We let this ride just avoided the front of house staff.
The next issue was a day later we had 2 members of staff knock on our door and told us to remove our towels off the balcony as it was not allowed. As most people, I'm sure pop their towels out to dry after a day on the beach. They were very rude and said we needed to remove the items immediately, If we wanted the towels drying we had to use their laundry service.
Please look at pictures there were many towels and laundry on many balconys of which were there the whole week we were there. No one else's things were ever removed.
That was it for myself and my husband.
We actually felt victimised.
After moving hotels and i will say at an extra cost of £750.00 for the week. Bed and breakfast we had had enough and just wanted to leave.
After looking around we did realise that we were probably the only english at this hotel.
MY ADVISE TO ALL IS AVOID.
For people that read this I only hope i help I just one person to make this review worth while.
My husband and I are well travelled and have been all over the world and I can honestly say this is the worst experience I have ever had.
AVOID......."
