"What makes a perfect family holiday than a complete family tretment we received at Girandella Family hotel. From the ease of reservations, reminders, promotions and availability of online Check in (which we skipped since it was our first time here and because i would consider myself more traditional face to face person) to the whole experience as we in Croatia would say "Nije nam falilo ni ptičjeg mlika".
Arrival: upon arrival at parking we were welcomed by the team "in white" who had taken our car plates, escorted us with EV to reception and than after check in escoreted to our room and delivered our luggage directly to room, most gently and friendly as possible i would say.
Reception: no crowd in reception area, welcomed by receptionists, and a senior receptionist, a lady with such calm and relaxing voice and charisma that i managed to follow in all directions (and believe me there is a lot directions) on how to achieve the best from all amenities. I would say the least stressfull experience ever over any reception desk (and i worked on some). And the small token for our boy as a gift ( i wont spoil suprises) was just that final touch.
Location: Well, there is little to say about Rabac, and yet so many things. It kept the same familiar atmosphere as it had almost 35 years ago on my first meeting with Rabac. and once you experience it, you always come back.
And Girandella resort is no exception.
Room: we received Family suite 2+2 seaview with balcony even though we booked just a 2+1 room, so this experience boosted the start of our short vacation. Thank you for this kind gesture, it was amazing.
The room was extra clean, tidy, no damages, with welcoming kit in the bathroom, and it was extra spacious. View from room window and the balcony, well, breathtaking. As it was suite, there was plenty of storage space, hot pot for coffee and tea which was in the room as well. 2 doors to balcony so if you lock one you might escape on other.
It is pretty well sound isolated, so you dont hear your neighbours talking or doing anything. And even if this is family friendly resort, i havent heard a single dog bark, which was for me extra positive side.
Pools: there were 2 pools in the hotel area, one shallow with 2 slides for smaller children, and one deeper, 1,30 m pool, well, for slihtly bigger children, but great for toddlers learning to swim. Temperature of the pools was 30/32 degrees C. One extra fantastic thing is the shade sail that stood over the shallower pool which in this heat posed one of the best things around. Splashin part was the best for long lastin entertainment for all ages. And another parts was artifical grassland with a lot of shade and place for kids to play in shade and sleep during the strongest sun. And you could access the 2 beaches just through the stairs and 30 second walk. Splash bar which worked from 11:00-18:00 provided just enough refreshment. There would be people wanting more offered, but there are other bars just outside (paying ones) so no need for it (in my humble opinion).
Marblu restaurant: it may look like a typical buffet restaurant, but if you are welcomed with sincere smile at the entrance that it changes everything. I will just say, clean, nicely organized, fluent and deliciously rich pallete of all flvaours. Each day the offer was the same but with a twist of different specialties at hand. I liked the most that it offered a lot of fish delicacies, local fish delicacies, which for me is extra plus. And i dont think you get everywhere breaded anchovies. Amazing.
Maro playground: absolute treat for the kids, from the smallest to teens, sport, gaming, entertainment, lego playground, art, adventure...and a devoted team of animators.
Fitness:
one of the best fitness and gym areas i visited. Spacious, with many different gym machines and equipment. And despite heat outside it is not to humid, not too cold, just as it should be.
Value for money: absolutely. All inclusive experience that will stay in my mind and my family forever. Not for all described above but because of the great employees of the hotel, from the pool cleaners to the reception and all in between. Such sincere warmth is hard to experience somewhere else.
Pro's: all described
Cons: had none
p.s. Not a lot of pictures as the ones that remain will be in our hearts and minds
Thank you!"
