Carlton Capri

"From the outside, the hotel makes a solid, nice impression. The location is also actually ideal. Unfortunately, the staff is far from friendly and the hotel is very dingy and worn out. Our room was at the very top, the last one; you could hear our neighbors all night as if they were in the same room. The room was so small that you couldn't even lay down your suitcases; unpacking was too gross for us anyway. In the bathroom, you could only sit because the sloped ceiling was in the middle of the room. If you want nice accommodation on vacation, then you don't go to this hotel."

"This place was dingy, dirty, and outdated. The shower leaked ALL OVER the bathroom each time we used it so it soaked everything on the floor. The windows were left open prior to our arrival (to get rid of a smell, maybe?) and there were tons of mosquitoes in our room. The floor was severely tilted so our suitcases would roll to the other side of the room. The ONLY thing this place had going for it was the location near the train station. Poor value. Will not be going back."

"Stayed for a couple of nights for our 35th Wedding Anniversary - lovely staff - very helpful when asking for directions, a wheelchair lift just inside the front door to save using the steps - room had enough space for the chair too although they were happy for us to leave in the chair lift area for ease. Great location - just behind the Carlton Grand Hotel - so a bit quieter than being right on the front. Nice room, excellent aircon and some lovely room touches. Shame about the American couple in the room above us who kept us awake all night on the 2nd night (8th) - I did advise reception when we left but it was too late for them to do anything by then - hope they did not disturb anyone else! I should have complained earlier so they could have done something - however they were very apologetic. The breakfast is great value with a huge selection and the city tax was remarkably low."