Hotel Del Corso

"We found this hotel to be a little strange. It's on a busy shopping street and hard to find, and once you locate it, the hotel is one flight up. It is not suitable for people with limited mobility, and if you're able-bodied, be prepared to drag your suitcase up a flight. The desk attendant or other staff will take your bags so you don't have to do it. They're friendly about it. Even so, be prepared to lift and tote. The room itself is very spare. The breakfast, served in a cheerful dining area, is mediocre."

"We checked in early and left our bags. When we returned in the afternoon, the receptionist did not want to allow us entry because, according to him, there was no record nor had they left him any instructions. Finally he found a sheet on which we managed to see our last names; we pointed it out to him, but he refused to show it to us and delayed our entry. Furthermore, his treatment was very rude and unprofessional. There are many ways to communicate and resolve a situation without treating guests badly. The service was terrible. I do not recommend this hotel and we hope that they fire this person. Since he is not an acceptable employee, there are many tourists and his treatment was not worthy of a hotel of this category. He was still laughing. I hope the manager and owner see this and fire this person who does not help the hotel at all."

"We checked in early, leaving our bags, and in the afternoon when we returned the receptionist didn't want to let us in because there was no record nor did they leave word, he acted very rudely, he found a sheet where we saw our last names and we pointed it out to him but he didn't want to show it to us, he delayed our entry. There are ways to communicate. The service was terrible."