Hotel Splendid Taormina

"Amazing hotel with a stunning view. I stayed here for a couple of days on a business trip in the beautiful city of Taormina. The hotel is in an excellent location, just steps from the city center. The staff were incredible, and the restaurant was very good. As a small suggestion for a four-star hotel, having conditioner available in the shower would be appreciated, and the restaurant could be warmer during the winter months. Thank you!"

"We stayed at Splendid Hotel Taormina from November 26 to November 29 and had a very disappointing and unacceptable experience. First of all, both of us were bitten by fleas. Our bodies were covered with red, itchy bites, which caused significant discomfort. In addition to this, the room was infested with pests. We found numerous cockroaches, spiders, and other insects in the room, which clearly indicates serious hygiene and cleanliness issues. After reporting the situation, the hotel administration promised that after approximately 7 hours we would be moved to a better room, with a better view and on a higher floor. However, when the room change finally happened, we were given a significantly worse room, located on the ground floor, with a poorer view than the original one. The situation was handled very poorly by the staff. One of the administrative employees was extremely rude and unprofessional. When we asked to speak to a manager or a higher-level staff member, our request was completely ignored. Overall, this was not just an uncomfortable stay but a serious hygiene and service failure. We would not recommend this hotel, especially to guests who care about cleanliness, professionalism, and basic customer service."

"My husband and myself stayed at the splendid for 1 week it is amazing few minutes walk to the town, we had a great room with balcony and sea view but what made the holiday were the brilliant staff, Andreas, Paulo, Nancy, Martina, Guiseppe (Joe),Valentina,(beer o clock) Guiseppe (reception) and not forgetting the amazing footballer Thomas if I’ve forgotten anyone apologies, they were very accommodating and a great bunch of people. The breakfasts were really good, the restaurant in the evening was fantastic the food is as good as any Michelin star and we’ve been to many (including Ramsey’s) and very reasonably priced, we ate there most evenings, the chefs came out at the end of the evening to introduce themselves, also a big thank you for opening the breakfast restaurant at 7am on the morning we departed we very much appreciated that, once again thank you so much for making our stay memorable."