Club Esse Posada

"Very bad experience thank good stayed for 1 night . Not a 4 star hotel , fridge wasn’t working , smelly room , socket not working and the worst part was the air conditioning leaking , and also air conditioning from the other room next door making a very bad noise vibrating the wall and not stopping all night . Staff not helpful at reception . Martina at reception very rude and unprofessional, dealing with customers , ignored the complaint and didn’t care for the problems with the room . Never again in these hotel don’t waste your money !!!"

"Disappointing Experience Despite a Lovely Location The hotel is in a lovely location, which was definitely one of the highlights of our stay. However, we felt that the hotel was more suited to Italian-speaking guests, as many members of staff did not speak much English. Unfortunately, we also found some of the staff to be quite unfriendly and unhelpful. We were a family of five, and on several occasions we had to ask for basic things such as cutlery. Even when staff could see that our table had not been prepared, they did not seem to notice or take the initiative to clean it or set it up for us. The food was nice, with a good and simple variety of options, although there wasn’t a great deal specifically aimed at children. The entertainment team was probably the highlight for us. They made a real effort to interact with guests and created a much more welcoming atmosphere. We would also like to give a special mention to Martina at reception, who was lovely and made us feel very welcome from the moment we arrived. Unfortunately, despite the beautiful location and a few positive aspects, the overall experience did not meet our expectations. We would not choose to return to this hotel or recommend it to our friends."

"1970s school colony motel where nobody sleeps 💤. This hotel takes bus loads of school kids for colony, hundreds of kids mixed with the rest of the clients- noise levels in extremity day and night. Not possible to relax/sleep. No Internet in rooms. Air-conditioning not working. No kettle, no minibar, no water bottle. Very poor quality of stuff, mainly unprofessional. The products used for breakfast are seriously bad/ cheap. Brown water running from the tap in our bedroom - do drink tap water in this place. Swimming pool closed full time due to water quality issues (regardless 3 lifeguards working 7-19h on site), not even a minimal security by the pool- I would not have children in this area. Réception stuff seems to have a laugh when asking them questions, perhaps too tired to answer complaints! This hotel is one of the worst I've seen, still living the 1970s. I would not recommend this establishment to anyone."