Palace Hotel

"The hotel was in a central location. The breakfast was great however the rooms were dusty. They need to improve on their cleanliness. The highways were dirty. The dining area was very clean."

"The facade and location lure you in, but the inside is just good and doesn’t match the grandeur of outside. It’s clean, the staff are very good. The rooms are smaller than most North Americans are accustomed to, but are decent sized by European standards. If you want la dolce vita, there are better options, but The Palace Hotel is, by Lake Como standards, budget friendly and in the best location."

"I booked the Palace Hotel in Como based on the photos and description, but it was a major disappointment. The hotel felt far less grand than advertised. At check-in, there was no valet or bellman to assist with luggage, and the reception area looked sterile and unwelcoming. The elevator to our floor had a strong odor, like damp, decades-old carpet, which set a poor tone right away. The layout of the hotel was confusing, with inadequate signage to guide guests to the rooms or elevators. Although our room had been recently renovated, it was extremely basic and lacked the charm or amenities one would expect at this price point. The only positives were the spacious grounds and the convenient location across from the lake and within walking distance to the main square. However, overall, this was one of the least favorable hotel stays we’ve had in all our travels—and certainly not worth the $600+ per night rate."