Torre Guaceto Oasis Hotel

"After being diverted to this hotel after a booking mix up we arrived early evening. As we checked in we were told there was a compulsory hotel tax for a nature reserve, pool facilities & entertainment (4 nights, €95 euros per room) the rooms were adequate (shower door worn & tiles cracked) I booked the buffet dinner to save venturing out, it was average but the downside was the fly's on the food-a turn off! Ventured out the next day to try & find places to eat, very little around, it's pretty barren & an awful lot of domestic rubbish along the beach edge. This is a resort for Italian family's (we were the only English) the staff were fine but the 'entertainment' was way to loud as was the evening music. We will not be returning."

"I had a fantastic stay at the hotel! The room was clean and cozy, the breakfast was great, and the atmosphere was peaceful. What made my experience truly special was Simona. From the moment I arrived, Simona greeted me warmly and was always kind, helpful, and professional. She went out of her way to make sure I felt comfortable and welcome. Simona’s positive energy and dedication really stood out. Thanks to her, I’ll definitely come back. Simona is a true gem and a big reason I’d recommend this hotel to anyone looking for excellent service."

"Absolutely diabolical I have no idea how this hotel got 4 stars, it completely shattered my trust in the star system. Bare bones room , not even a kettle. My room had a blocked sink, door didn’t open properly - had to call for help to get in . Food was absolutely disgusting - I did not know it is possible to have bad food in Italy but this hotel made it possible - tasteless leaves, basic pasta with Parmesan that comes out of packets, salads made of random ingredients that look like yesterdays leftovers, dry fish …. In the restaurant they assign you a specific table and you are not allowed to move - have not seen anything like this in my life. Plus had no idea about this system as nobody bothers to explain this so I ended up walking for ages trying to find a table that didn’t say ‘reserved’ on it. Staff does not explain anything at check -in and genuinely seems disinterested. I had a large suitcase and had to carry it up the stairs myself with no offer of help - they just pointed in the direction of the room. Beach is pretty and private but the entry to water is full of rocks and rather dangerous. But the cherry on top is that there is constantly some sort of entertainment going on by the pool with blaring music. No escape from it in the rooms as it’s too loud . It goes on till midnight. Wow…. Disappointed doesn’t describe it"