Art Hotel

"We have been here for a week for our honeymoon and the truth is that we are very happy with both the hotel and the treatment from the staff, both with the cleaning and at the front desk, and here I make special mention of Felipe, he helped us a lot during our stay, always available despite being off-duty, he looks for a way to solve everything so that our stay would be as comfortable as possible and it was... the weather did not cooperate the first few days and he changed our room for one with a jacuzzi, since it was impossible to swim in the pool, he prepared breakfast for us the night before so that we could have something at the airport since we were leaving at dawn, he helped us with the excursions... anyway I only have good words... thank you from the heart for everything!"

"We chose the Art Hotel for the start of our romantic road trip in Santorini. We stayed there 2 nights in a large suite. The view of Pyrgos and the sea was extraordinary, the welcome pleasant and the bathroom incredibly great. Unfortunately, the private pool advertised heated was not, we were just able to soak our feet. The big downside of this suite was the bedroom, my husband has a breathing machine that needs to be plugged in, in the industrial bedroom upstairs no outlet. Breakfast deserved a little more like fresh orange juice and a hair more pastries, but the omelet was divine. We went to Pyrgos several times on foot leaving our little car in the parking lot, very convenient. Overall we enjoyed our stay here."

"We stayed in the Birds Eye Suite at Art Hotel Santorini. This was our first holiday without the children, and we were really excited and looking forward to a relaxing, memorable stay — but unfortunately, it turned out to be quite disappointing. The only real positives were the jacuzzi outside our room, which was warm, and the stunning sunset views from our roof and jacuzzi. The location was also great, less than a 10-minute walk to the main village. However, the service and maintenance let the hotel down badly. Breakfast was confusing and inconsistent — when I asked for a menu, I was told there wasn’t one and that they just serve a “selection.” I made it clear we don’t eat pork and was assured they don’t serve meat at all, yet our first breakfast arrived with bacon and eggs. On the second day, they removed the bacon and eggs and gave us a selection of bread, cakes, croissants, coffee, and juice, which was appreciated, but it would have been nice to have been offered another hot breakfast option instead. On our second day, the water was completely cold. We reported it to reception and were told it would be fixed in 20 minutes, but two hours later it was still cold. We ended up having to take cold showers so as not to miss more of the day. Another major downside is that reception is not 24 hours, and generally there are no staff on-site from around 2–3pm onwards. You’re given a WhatsApp number for any issues, which isn’t ideal if something goes wrong. There’s also no one to physically check you in if you arrive later than 3pm — instead, you’re given a piece of paper in a key safe with instructions on how to find your room. The bathroom leaked water constantly, and there were visible chips, marks, and cracks throughout the property. The ventilation fan was damaged and dirty, and even the outdoor bean bag lounger was ripped and fraying, which made the area feel uncared for. Overall, the room felt poorly maintained and not worth the price. As a travel agent who regularly reviews and recommends hotels to clients, I made this clear upon arrival — but there was no effort made to improve or accommodate our stay in any way. It’s such a shame because the hotel has real potential with its beautiful location and views, but the lack of care, poor maintenance, limited staff presence, and disappointing service left us feeling really let down — especially as this was meant to be a special trip."