Ella Helea

"I stayed for 10 nights and the hotel exceeded all of my expectations. Food brilliant, hotel extremely clean, very aesthetic, helpful staff. I loved how everything ran like clockwork and how attentive every staff member was from the barmen at the pool to the buggy drivers. The hotel was perfect for me and just generally beautiful in a great location. The beach bag was a great surprise and brilliant to use all holiday. My son had an accident where he split his head open after tripping over in the splash park which was a very scary situation having never had anything like this happen. I can’t explain how helpful everyone at this hotel was and in guest relations and quick to come to us. Two very nice women and a man , one very helpful lady with fair hair and a lady who’s name I forgot with curly hair from guest relations checked on us, sorted our taxis to hospital, late room check out, doctor visits and generally cared. Also a special mention to the lifeguard at the time who was quick to take control of the situation with. Both me and my husband have said that the way this situation was dealt with has made us want to return even more. I don’t think any other hotel would have helped as much as Helea did and it shows you pay for for service not just the looks of the hotel. The smell of the hotel was amazing, I was trying to find out what it was to buy to remind me of the hotel. Another special mention to the man who ran the pool towel hut, he was super friendly and funny. Thank you so much again."

"Wonderful location. Super clean hotel in all public areas. Bedroom cleaned to a very high standard. Buffet restaurant offers a tremendous variety of food every day. The breakfast selection is incredible. The staff are incredibly friendly and helpful. A special shout out to Mary, one of the buffet restaurant hostesses, who went out of her way to help us - although she failed dismally to stop the rain falling…😅😅 🥲🥲😅😅"

"We are having a wonderful stay at Ella Helea on Rhodos as a family with our two daughters, aged 10 and 13. The hotel is beautiful, very clean and has a lovely luxurious feel without being too formal. The staff have been friendly, welcoming and helpful throughout our stay, especially the reception team, who have been fantastic. After two nights, we asked about the possibility of a room upgrade to get some more space and the reception team kindly offered us a complimentary upgrade to a beautiful suite with sea views and a sauna. We really appreciated their kindness and the way they handled our request, which made our stay even more special. The food is very good, with plenty of variety and options for everyone in the family. Everything is well maintained, and we have felt comfortable and well looked after throughout our stay. We are really enjoying our holiday and would happily recommend Ella Helea to other families looking for a relaxing and enjoyable stay."