Amada Colossos Resort

"I’m never one to write a review especially a bad one. I’ll start with the positives the staff we encountered were lovely so this isn’t a reflection on them individually. The hotel was clean. But this hotel is not 5* They have four à la carte restaurants that you can eat at included at the all-inclusive. We went out of peak time and tried to book these on the first day we arrived we only managed to get two booked out of the four as they were fully booked. One of the restaurants the day we had it booked we asked a member of staff on our way there. Whereabouts is the restaurant was and was simply told it was close today due to weather. I understand these things happen but we weren’t held prior to this that this was the case. Getting drinks around by the pool all day you were stood waiting for at least 10 minutes. As there was only one person working. They don’t offer an iron in the hotel at all and the only way to iron clothes is to pay for a service that takes 48hours to come back. These are all little trivial things. But made up our experience and it definitely fell short over expectations. When raising these issues with the hotel since our visit the manager has completely dismissed why I felt it was necessary to make a complaint. And was arguing my points back to me. They also told me that I had given a review while I was there and the team had recorded that I gave a good review when I didn’t speak to anyone. I felt completely dismissed and i’m extremely disheartened that I spent a lot of money for service that I only got half of. The only offer they gave me was a free room upgrade if I have return, so for me to get the service I should’ve got in the first place I need to spend all the money?"

"Well-maintained hotel, but not 5 stars. Cleanliness not quite perfect. Food in the main restaurant delicious and varied. Entertainment poorly organized, no info on when things are happening. Not good at all: for three days there was a huge group of approx. 800 people from a foreign insurance company there. They took over the hotel, no manners in the restaurant, plates piled high and not finished. No dress codes were followed or enforced! That is what I expect from a 5-star hotel!"

"We recently had a wonderful stay at Amada Colossos Resort in Rhodes, Greece, and we couldn’t be happier with our experience. From the moment we arrived, we felt very welcome. The resort is absolutely fantastic, with plenty of activities and entertainment for the whole family. Our children had an amazing time and enjoyed every moment of our holiday! The staff were incredibly kind, polite, attentive, and always willing to help. We would especially like to give a special thank you to Maria from the main restaurant. She was exceptionally friendly, caring, and helpful throughout our stay. Her kindness and warm hospitality truly made our experience even more special. She is a wonderful asset to the hotel! Another thing that really impressed us was the excellent level of cleanliness and hygiene throughout the resort. Everything was very well maintained, and our rooms were always spotless, fresh, and comfortable. Overall, we had an unforgettable family holiday filled with beautiful memories. We would highly recommend Amada Colossos Resort to anyone, especially families with children. We will definitely be coming back in the future! Thank you to the entire team at Amada Colossos Resort for making our holiday so special! ❤️"