"Stayed for a week in a family room.
The room had a separate bedroom for us and 2 sofa beds for our teenagers in the other area. We arrived very late at night and were incredibly grateful to be met with kindness, our bags being carried to the room and a light meal.
The room was dated but spotlessly clean - I couldn’t fault it at all, the cleaners came daily and it was well maintained. We were pleased to have air conditioning in both spaces and our room was convenient for the family pool.
The pool area is a little tired and some of the sun beds need replacing. The family pool offers soft drinks you can serve yourself, beer and wine - if you want cocktails you have to go to the adult pool. This was not an issue for us and our children were happy with the snacks provided throughout the day. I found the bar tender at the pool bar could be grumpy one day and talk to you the next so it was a little frustrating. It is a light entertainment programme poolside with 2 young men running waterpolo and ping pong sessions during the day. I found it challenging to relax as one of them would sing along to their music on a mic at random intervals (a karaoke session for one ). I was also concerned by the uncensored songs they played at the pool area around very young children with explicit language and mature content.
The restaurant and food were lovely. Everything was fresh with an abundance of variety available. I was pleased to see that everyday there were traditional Greek options available and that the food was regularly replaced and checked. The staff were very attentive and the restaurant manager Giorgios was dedicated to ensuring everyone was happy and that service ran smoothly.
The evening entertainment was light - we liked this. There was a quiz one night, bingo and live Greek music with nice areas to sit in.
I booked a treatment in the spa following a neck massage by the pool and had a wonderful massage from Mariela. She was very attentive and my back and shoulders felt amazing afterwards.
The hotel has posters announcing that they are having a massive renovation over the winter and will return with a name change, more restaurant options and better pool facilities next season. I feel this is the action that is needed to reflect my thoughts on our holiday and I wish you all the best with this. We enjoyed our week together as a family and returned well rested for another school year ahead.
Thank you!"