Jo An Beach Hotel

"Very disappointing hotel. The room was old, worn and dirty, with water spreading across the bathroom floor when showering. The food was awful, repetitive and tasteless, and we sometimes waited up to 40 minutes to enter the restaurant, which was also dirty. The pool was not heated, the beach was very rocky with a sudden deep drop, and the service was poor. We booked this holiday through Loveholidays, but unfortunately they did not help us when we contacted them about these serious problems. The hotel was so disappointing that we had to leave four days early and pay for alternative flights and a transfer. I would not recommend this hotel."

"Title: Ruined Holiday in Crete: Terrible Conditions and the Atmosphere of a Medical Facility Rating: 1/5 stars "My child and I stayed at the Jo-An Beach Hotel in Crete from October 19th to October 27th, and it was a huge mistake. Instead of a comfortable end to the season, we experienced nothing but stress. Starting with the rooms—they are in a terrible, neglected condition. Everything is outdated, worn out, and badly needs a major renovation. It was honestly unpleasant to stay inside with a child. The food was another total disaster. It was awful, completely tasteless, and unappetizingly prepared. It is hard enough for an adult to eat, let alone trying to find something suitable for a child. But the biggest shock was something the hotel management and the tour operator completely failed to mention when we booked. The hotel was filled with people with special needs. We got the distinct impression that we hadn't arrived at a Greek beach resort, but rather ended up in a closed sanatorium or care home. The atmosphere was depressing, heavy, and not a holiday vibe at all. We booked a family holiday hotel but found ourselves in what felt like a specialized institution, without any prior warning. Our mood was completely ruined and our money wasted. I absolutely do not recommend Jo-An Beach Hotel for a vacation!""

"I would not give this hotel 4 stars, more of a 3-star hotel. Quality of the food could be better, e.g., croissants or the juices (artificial taste), coffee also more bad than good. Desserts are also convenience food. The Greek appetizers are very good. Always very long lines at the dining hall and buffet. Everything is too small for so many guests. Room is a bit dated Small pool, few lounge chairs, mostly already occupied with towels in the morning."