Sandy Suites

"Didn't change the towels often enough, didn’t clean the sheets once a week. Didn't clean the room properly, the wifi didn’t work at all. She delayed giving us a clothes line for clothes. We were not allowed snacks from our room but we were allowed from her bar. Needs proper shower heads. Towels need changing every 2 days."

"We spent a week here in two apartments.The two apartments differed a bit- ours was fine but a couple of slightly tatty areas, rusty bin, not much kitchen equipment, poor shower water pressure. Our son’s studio was a bit neater but there was no blanket or wine glasses. Only one pillow per person. The air con took a long time to cool the room and was expensive. The WiFi NEVER worked. Beds were nice and comfy. Clothes drying rack and hairdryer supplied. Room swept and towels changed a couple of times. Bins emptied most days. The pool is nice but has no real shallow end so not really suitable for non swimmers- there is a small toddler pool though. We did unfortunately hear the owner being rather rude and aggressive to a family whose child was trying to use the big pool. Breakfast is available if you order it the night before but it was quite expensive. Pool snacks are available but service is quite slow. There aren’t many sunbeds but luckily there weren’t many people using them so that was ok. There was a separate pool building which looked like a pool bar but wasn’t open. These issues may well be a result of EasyJet not paying the owner a reasonable rate! I’ve had lung surgery so do have some health and mobility issues and have to be careful in the heat, so the following is not a criticism, just useful info for future guests. There is no seated shady area around the pool, other than inside the bar, which is not air conditioned. It is a 15 min uphill walk from the beach and then there are steps up to the apartments too. The easyJet listing says this property is ‘beach front’ which is not correct. It does have lovely sea views. The nearest beach is small but lovely, gently shelving and sandy with a good beach bar. The beach bar also rents comfortable sunbeds for 15-20 euros a day for two, and you also receive waiter service. There are several very nice restaurants within walking distance-Nesaki and Salavantes were excellent and Virage was wonderful for breakfast. Good supermarkets nearby. Half hour bus ride into the busy and lovely Chania. Overall we had a lovely holiday for a very reasonable price."

"Excellent apartments. Sandy the owner is amazing, nothing to much trouble lovely friendly lady and her daughter. Added bonus she has her own boutique down below pool. Spent a fortune. Definitely recommended a stay. Poolside snacks made by her own fair hands Definitely worth trying."