Piraeus Theoxenia

"On Sep-7,2025 night: we stayed in room 207 in the 2nd floor. This was a normal sized room. On Sep-15,2025 night: we were alloted a different room this time: 405. Much bigger room with large common balcony (you can see the sloping red tiled roof from front & the ACs with wires to the side down a small staircase) shared with next adjacent room externally (the adjacent room occupants can enter your room through this common shared balcony via the balcony facing door if not locked!) Hotel has 2 lifts for aiding with your luggage & the Wi-Fi password is mentioned on the envelope handed containing the room key. There is a red & yellow design carpet in the common areas. The continental breakfast in the ground floor is in a big dining area behind the kitchen & a Septona brand mild antiseptic gel was placed on each table along with paper towels & cutlery. Brochures advertising activities in Athens are on stands in the ground floor & in the neighbouhood of this hotel is a cafe."

"We stayed here after coming off a ferry (it’s a walkable 15 minutes even in the heat). Room was really spacious but no tea and coffee making facilities, no USB chargers and (despite a big room and a queen bed) - only one chair. There are extra pillows and blankets, but the simple lack of tea making facilities when they want to charge you 6E for a cup of tea is ridiculous and not up to the basic standard of even a 2 star hotel"

"We arrived outside and were wowed by the beautiful facade. Don’t let this fool you. This hotel is rated five stars, but that is far from the truth. The lifts doors close quickly and give you a feeling of being eaten alive. Don’t worry though as the doors don’t shut all the way. The hall ways are reminiscent of the 70s…once inside our room we were hit by the strong smell of cigarettes. This distracted from the poorly painted walls, 70s look and feel along with only two pillows and only one sheet for the duvet (nothing to cover the top). We called reception to let them know. We were told the rooms are non smoking so this was not possible. Oh it is. They sent house keeping who came armed with spray. Nope that is not going to do it… As we wondered what to do I went to the bathroom. The bin had two cigarette butts in it! We called reception again. Yes someone has been smoking and we have the butts to prove it. Could we move? Sure but we had upgraded you. Really?! Show us another room please. The downgrade was a slightly bigger room, same furnishings and ammenities, with a less lovely view. But it did not smell of cigarettes. There was no free water in this five star hotel. And breakfast was not the best. Much better coffee just across the road. One thing they did do was hold our bags until we were picked up. Other reviews don’t seem legitimate considering what we experienced."