Intercontinental Paris Le Grand

"The first impression entering the hotel disappoints as you come through a small entrance which doesn’t go with the impression of Grande. The greeting at the entrance is lacking and while the luggage was taken quickly into storage as the room was not ready it turned out the guys were sloppy with the tagging which meant I had to retrieve it myself once the room was ready. This is a huge hotel and with a beautiful lobby but there is the rub: it’s extremely busy and therefore impersonal with a reception which is polite but totally understaffed. So while you pay big dollars for the room you are just one of many. Corresponding with the size of the hotel expect long walks through the hallways to reach your room, depending on the location. Signs for the elevator in the hallway are poorly marked. Rooms streetwise will subject you to traffic noise as the area is very busy with traffic and pedestrians. The premium room we had was spacious and comfortable and the bathroom up to date. While the location is central you find yourself stepping out in a rather too busy area. Café de la Paix Restaurant is solid but does not overwhelm. The menu is not as extensive as it should be and prices are high. The room however is beautiful."

"A very lovely hotel - it is central Paris and extremely high foot fall so it is understandable the service was not as personal as Bordeaux Intercontinental, however it was by no means bad service, it was still excellent. There is nothing particularly unpleasant to say and everyone was very lovely. It may have lacked the personal touch as the less beaten track IHG hotels but clean, safe, good service and helpful."

"We stayed here from the 5th till the 8th October. A wonderful hotel for a special occasion! Absolutely beautiful. Other than a slight issue in the club lounge on one visit, we had a wonderful time there. My first time in Paris! So glad we stayed here."