Pullman Paris La Defense

"Once again, we had an amazing time staying at Pullman. Thank you so much to Noemie and all the team who made our stay so special."

"I had booked a superior room in March with 2 breakfasts and an early arrival option at 9 a.m. for 770 euros per night. 2 days before my arrival, I received an email inviting me to check in. Which I did, and I correctly found the superior room category, the breakfasts, and the 9 a.m. arrival option. We arrived on the day at 10 a.m., the hostess told us you can leave your luggage while waiting for the room at 3 p.m. I pointed out to her that I had purchased the famous option for room availability at 9 a.m. She retorted that it was only an option, the hotel was full last night, the room is not available....I told her but if I had known that I would not have taken my train to arrive earlier!!!!I would have taken a train to arrive at 3 p.m. She asked us to go have a coffee, they would do what is necessary to make a room available by 11 a.m. The 2 coffees, 2 croissants still cost us 30 euros!!!! Because we paid for them, not even a gesture. We got the room at 11 a.m. (they made me pay full price for the famous option!!!!) and then we found ourselves in the past, furniture, telephone, worthy of the old days and certainly not a 5-star hotel. spacious room with a stunning view that does not correspond at all to what we had and to the photos presented. A disgrace!!!! And we paid 770 euros!!!! PULLMAN is finished for me."

"I stay regularly at the Pullman Paris La Défense and I am always welcomed very personally. At the bar, Aliou is exceptionally kind and efficient. In the restaurant and at breakfast, Clarisse and Rachida are very friendly and attentive, just like Zahia and Charles. The rooms are functional. The fitness room would benefit from being modernized."