Villa Royale

"Disappointing for an establishment that presents itself as a 4-star hotel. The air conditioning is not working, and above all, this situation is absolutely not announced at the time of booking. The establishment indicates that it is a simple "breakdown," while numerous customer reviews seem to show that the problem has been going on for some time. I reported this situation to "Atout France," the organization notably in charge of the classification of tourist accommodations. Unfortunately, despite my report, no on-site verification seems to have been considered and my questions remain without a real answer. For a 4-star rated establishment, it is legitimate to expect a minimum of transparency regarding the amenities offered and their availability. Not informing guests before their arrival that there is no air conditioning is particularly regrettable. An experience that therefore seriously calls into question the maintenance of the 4-star rating and, above all, the consideration of customer complaints."

"Had a fantastic time in this hotel, loved the area, always felt safe, it was just around corner from the Moulin Rouge, a walk up hill to Montmarte and the number 30 bus to the Eifel Tower, continental breakfast every morning and each and everyone of the staff were lovely, would definitely return and recommend."

"There is no soundproofing, especially at the window level, the air conditioning does not work, and clearly this is not a recent issue, the whirlpool tub is dirty as well as the bath linens, some lights do not work and are coming off the wall, as is the bathroom mirror. This is not worthy of a four-star hotel, the stars should be removed, especially at this price it is robbery, I absolutely do not recommend this hotel, it is a disgrace to welcome people into an establishment that is sold as a 4-star and which does not even deserve one."