"I booked this hotel in February. They then cancelled the booking due to the hotel not being available due to refurbishment. But three weeks later they have not refunded my booking money. I have now emailed three times and today went into a TimHotel to ask what's going on. I am still unsure when the refund will come through. I am owed 300 euros."

"The rooms were not ready for check-in at 14:00. When I mentioned that to the blonde receptionist woman and told her it's not normal, she started to argue with me. Small room. Only one towel per person. Noisy A/C. And the worst: the pillowcases stank horribly. They probably didn't wash them since the Olympics. "

"Great value for a short Paris stay. Upon arrival the receptionist was confused about costs and tried to overcharge us compared to Booking.com, this was corrected when presented with the paperwork. Comfortable room, good shower, reliable air conditioning."