Libertel Gare de l Est Francais

"Nice location and everything was perfect until we had an unpleasant experience with the male receptionist at the time of departure. That left a bitter aftertaste. It's a real shame because the female receptionist Cinthia (?) who was there in the mornings gave us a nice and very friendly welcome!"

"Good welcome, close to the train station, cleanliness of the rooms, I recommend it 100%"

"Hotel to avoid! Terrible experience. We are an Italian couple who stayed here for 5 nights in September 2026. Upon our arrival, we were greeted rudely right in the lobby by an individual around 50 years old with a nervous tic, with an annoyed and rude manner, who said he did not speak Italian and accused us, continuing to ask why we did not speak English and French and that we should go to school 😳. Definitely a terrible welcome. However, also on the first day, we were told that we could have breakfast until 10:30 AM; the morning before leaving, we went down for breakfast at 10:08 AM and were told by a Black waiter that breakfast was already over, even though there were people sitting at the tables. Not understanding this situation, we went to the lobby to speak with the employee on duty there, who confirmed the 10:30 AM time, and he himself got up to check with the waiter; in the end, we were told without any further explanation that we could not have breakfast because it was closed; I must state that breakfast had already been paid for at the time of booking. We felt poorly welcomed. For the rest, the hotel is located right in front of the Gare de l'Est station, and in the evening there are many disreputable people from the surrounding area and right in front of the hotel."