Hotel Paris Bastille Boutet Mgallery by Sofitel

"This was my second time around and we had to endure a booking mistake via a third party, no fault of the hotel and our front desk staff Muna (sp?) was simply fantastic and resolving the situation. I knew there was a reason why I prefer this hotel in this part of town. The bed and room is great but at the end of the day, staffing makes the difference and I've always encountered friendly and attentive staff. Looking forward to our next stay in the meantime...."

"We stayed at the hotel for four nights in July 2026. It was our first stay in a 5-star hotel; otherwise, we always choose 4 stars. However, the comfort and the offerings did not differ significantly, except for the turndown service in the evening. The reception was also very professional, polite, and unobtrusively interested. We were taken to the room, and the room was fine. The minibar was refilled repeatedly, but there were only three drinks. The family room with a connecting door was two double rooms with a "hallway end" where a door had been installed, so we had a small piece of private hallway. A solution that we have experienced more often lately, but we find actual connecting doors more pleasant. The air conditioning was comparatively pleasant (volume, controls, etc.) The pool was okay, just very heavily chlorinated, the hammam simply a steam room, and the sauna somewhat poorly planned - you cannot remove the bucket to get water. You have to walk back and forth with the ladle (no sauna-goer planned that). But France is probably not a sauna country, because you go into both the sauna and steam room clothed; it is not spatially separated from the pool. The room cards were constantly not charged as they should have been, even though we then already kept them in an extra compartment far away from all other things. The only important, truly BIG minus point, however, was the breakfast. The staff at breakfast were hopelessly overwhelmed. It took a while until the hot water for the tea was brought (no samovar). Then: oh yes, we will bring the cup right away. Wait again... and the egg dishes that you can order also take forever. The egg dish offered at the buffet was (and we were there very early once upon departure) simply always cold. The selection is very limited (5 stars? Really???). The quality is okay, but the McGallery in La Rochelle was at least able to really strongly top the quality, even if the selection was similar. Dishes were never cleared away anyway; the plates pile up until people leave. Accessibility is okay. There is a subway within about a 5-minute walk. Overall a solid offering."

"Excellent services. Very welcoming staff, ready to be of service to you. Thank you very much, you made our stay pleasant and easy. Beautiful, spacious room since we had several pieces of luggage. Well located with very easy access to the Metro to visit Paris."