"Location was good for all. However the hotel staff had no manners so rude overly abrupt and obnoxious. Some of the staff shouldn't be dealing with the public especially a staff member called VICTORIA.. who rudely started pointing at myself when I questioned why we had been told to not laugh. We were a family of 18 staying here and would never return.. WOULD NOT RECOMMEND"

"Location of this hotel is good. Hotel staff had absolutely no manners at all, very rude to all of us in a party of 18 family members. Laugh and you get told to be quiet. Definitely will not be returning here as Victoria did not make our stay comfortable."

"During the day time, this hotel is pleasant. Staff are efficient and helpful. Breakfast has a good choice but quality is very different from item to item but everyone can probably find something. 16 euros felt a bit steep for children over 12. Inconsistencies on age considerations meant that anyone under 16 couldn’t play pool. The was not specified upon booking and makes no sense that they cannot play with a supervising adult. It is understandable for groups of children not to be left unsupervised at the pool table or with the equipment, but not when they are the only young person in the group. In the evening, the place is a bit of a mess. Takeaway left lying around and mess on the floor. Rooms were quiet and dark. Beds were comfortable, if a little warm with the waterproof mattress covers on. Great facilities if you are travelling with babies and toddlers. Ideal location for the Eiffel Tower and metro close by."