"Ok hotel but best on location Breakfast is good. Reception helpful. There is a room to store luggage safety"

"we had a quite nice stay in this hotel, but we are disappointed about the size of the room. At the window-site it was hard to reach the bed, espacially during night time after toilet visit. Also the bathroom; the shower was too small for us. and when the doors were further open we had no place at the sink. That was a minus point. The staff were all very friendly and helpfull to our questions. The breakfast is exceptional good. we are surprised over the extensive offer!. After all we have a good feeling about the hotel "

"We recently stayed at this hotel for three nights while visiting Copenhagen, and I’ll start with the positives. The location is excellent — very central and only a few minutes’ walk from the train station, which made getting around extremely convenient. All of the staff we encountered were amazing: friendly, welcoming, and always very helpful throughout our stay. On arrival, reception explained that rooms are only cleaned upon request, which was absolutely fine with us. However, we were allocated a very small room on the second floor. The layout made it quite awkward, as one side of the bed was positioned very close to the window, leaving barely enough room to get in or out. This meant either climbing out from the bottom of the bed or over the other person. Unfortunately, the walls between rooms seemed very thin, and we could clearly hear our neighbour snoring loudly each night, which made it difficult to relax and sleep after long days sightseeing. The bathroom could also do with some updating and maintenance. The sink was cracked, the toilet seat was heavily discoloured, and the toilet itself would benefit from a more thorough clean. There were also several cracks visible in the ceiling/coving area. Storage space in the room was extremely limited, and I was disappointed there was no kettle provided. That said, there were facilities downstairs to purchase coffee, along with a bar area and some refrigerated snacks. The hotel’s communal and food areas were generally kept very clean. We were offered the option to add breakfast at check-in for £21 per person. Personally, I felt this was quite expensive for what was available. As someone who isn’t particularly keen on continental-style breakfasts, I didn’t feel it offered great value for money — although this is, of course, just my personal opinion. Overall, while the location and staff were excellent, I probably wouldn’t choose to stay here again due to the room we were allocated. I didn’t request a room change as we were only staying for a short three-night trip."