Holiday Inn - the niu Franz Vienna

"Don’t expect holiday inn standard. Although the staff are friendly and very helpful this hotel is not up to a holiday inn standard. No fridge, kettle, very limited storage space (no drawers just a tiny amount of hanging space and 3 of us sharing in a family room). The family room is very small so we all had to climb over 3 cases on the floor to move around the room. Noisy fan in bathroom which is very loud so would wake people up if using the bathroom at night. Can take card out if you don’t want air con etc. Hotel in slightly run down/developing area although we found a fabulous local Austrian restaurant so went there on both our nights to eat called Mährischer Spatz 1925 on Ybbsstraße 25, 1020 Wien and around 20 minutes walk. Highly recommend. We were disappointed staying here and I am an IHG member. We booked this on the understanding it would be a holiday inn standard (or very similar) so in a good area with a good standard. It’s a different hotel brand which has partnered with Holiday Inn so we found that misleading as it’s a lot lower and basic standard."

"Cons: The room has no table or chair, so if you need to work, you have to sit on the couch or the bed. There is no closet, only a small space to hang clothes. The bathroom provides only two dispensers—one for shampoo and one for soap—and no other toiletries. There is no clock in the room, so if you want to check the time at night, you have to look at your phone. The TV offers many channels, but almost all of them are in German. The biggest drawback is that there is no refrigerator in the room. For personal reasons, I really need one. I went to the front desk to ask if one could be provided, even if I had to pay extra (I had to go downstairs because there isn't even a telephone in the room). I was told that the hotel does not provide refrigerators under any circumstances. Instead, they offered a small refrigerator behind the front desk where I could store my belongings. Breakfast costs €23 per , which is considerably higher than what many other hotels in the area charge, making it poor value for money. Overall: This hotel does not meet the standards most travelers would expect in 2026. It lacks several basic amenities that have become standard in modern hotels, and for that reason, I would not choose to stay here again."

"Stayed in this lovely holiday inn right next to a tram stop and 1 mile from the prater Park The decor is lovely, friendly staff , the room was modern and comfy bed and a good assortment on the buffet breakfast I would reccomend staying here"