"I feel I need to write another review to this wonderful hotel but would like to get the negative points out of the way first. This part lies with the Ilios Dive centre. We booked a half day trip on one of them Aldau Yachts which was booked for just the 4 of us costing us approx £270. Trip its self was good as we had a snorkelling stop & spent an hour on paradise island. On the trip,we were joined by a photographer. Problem there is they insist on taking a lot photos of you when all you wanna do is relax & enjoy the sun. Anyway, after the island visit, we wanted to relax & enjoy the last 40 minutes going back to the hotel to which the photographer took us inside to show us the photos he took & the packages he wanted to sell us. We then spent the rest of the time sorting this & as we were the only ones on the yacht, we felt a moral obligation to buy a package of him the cheapest being 80 euros to which there was no compromise on the price. This left us disappointed & sorry we booked the trip in the 1st place.
Now that’s done, on to the positives on this unbelievable hotel.
When we first got there, the reception staff were fantastic. Was lovely to be recognised as repeated guests & was put in a family room which was a small upgrade. While our room was being sorted, we had a drink in the lobby bar to which most of the bar staff recognised us which made us feel like part of the family. They all really had a massive impact on making our holiday special & are a credit to the hotel. As the weather was really good during our stay, we spent most of our days on the beach. Anyone that likes a nice beach then this is the place for you. For me it’s perfect. Plenty of beds, spotless, great staff who are quick helping you with beds, towel etc & most importantly, bar staff on hand keeping you hydrated all day.
If you are looking to venture out the hotel walking then this is a massive plus. It’s an area called Intercontinental which is on the Aldau promenade and is just full of shops, restaurants and a couple of great sports bars. City pub and a new place called the western lounge.
Never thought it was possible but the food has massively improved to what was already very good. Always spoilt for choice in the main restaurant. Lots of little touches in this which you don’t normally get in other buffets like chocolate strawberries fountain, healthy shots in the morning & a donut section as well to name a few. All the à la cart restaurants were amazing as well our favourite probably being the
Teppanyaki. Again you can’t fault the staff in any one of these as they are all fantastic.
Like I said, we were put in a family room which was facing the pool & the sea. Quite similar to our usual deluxe room but I think just a bit more room. A lot of the hotel has been refurbished so it’s all very modern looking & all have huge TVs in them. Cleaned daily to a really high standard also fridge was stocked up every day with water, beer, soft drinks, crisps & chocolate.
We never accrued any issues at all during our stay but we travelled with another couple who did have to move rooms due to some sort of noise & had a couple of issues with their safe but the issues were dealt with straight away which is another great thing about the hotel.
Another great thing about this hotel is the golf course. It’s only a nine hole par 3 course but very tricky which is why 5hey only allow experienced players on it. It’s very well looked after have a lot of staff working on it through the day . Don’t tell the wife but the highlight of the holiday was getting a hole in one. The 2 golf Pros are fantastic as well & always remember us even from the first time I went there 12 years ago when I first came here but stayed at the aqua magic .
We were going to try somewhere else next January as it’s a big birthday for the wife but it looks like we will be coming back to what we all call our 2nd home. As it’s January, it limits the weather, places to go which is why this hotel ticks all the boxes for us so it looks like we’ll be back .
Can’t really leave without reiterating how fantastic all the staff were which really is the heart beat of this hotel.
Although we loved them all, some of them really need a special mention.
Mohamed Aziz, (was on nights but is wasted there as he’s so good & experienced) just my opinion.
Alfred Haroun . Brilliant at his job & will go along way
Mohamed Esmail. Our restaurant waiter who really went above and beyond for us.
Naswe Farag, fantastic on the beach for us & kept us hydrated.
Osama. Another fantastic bar man who makes the most amazing cocktails
Analyn Rubion
Mohamed Shahat. This guy is unreal. Young & ambitious like Alfred. We will be running the place in a few years so make sure to keep hold of him.
Hope this review was informative & thanks again. I’ll be in touch very soon to book again by the looks of it
."