"Like every review i do i like to give a frank and honest opinion. Im a 38 year old normal guy, went with my wife for a couples holiday. So here it is.
First il go through the good.
1, The food.
The food for an all inclusive resort was on the higher end of the scale. Good variety every night and mostly pretty good standard. Betty's bar does great burgers and freshly made pizzas, made to order.
2, The property.
There is no getting away from it, the property is visually stunning, well enough maintained and looks the part.
3. The room.
We were VERY happy with our room, we got upgraded to a new deluxe room and it was very nice. Big room, great air-conditioning, bed brilliant. Only small issue with the room is that it take 5 mins for the water to heat up in the shower but overall really good. Maid service very consistent and there everyday.
Now the bad.
1, The staff. Apart from a small minority the staff act like they actively dislike you. This attitude clearly comes from the very top because the hotel manager is probably the most unpleasant little man I have every come across. If you come here. Avoid him. If you like all the waiters (especially at the pool bar and Betty's bar) making inappropriate comments and trying to flirt with your wife, girlfriend or even children (seen a guy trying it on constantly with a 16 year old girl) he was about 40 then this is the place for you. Calling names as you walk past ect. Didnt really bother us much as we just ignored it but not something you should have to deal with. As I said there are a couple of exceptions, Sophie in the spa was fantastic I was told by my wife and a few of the guys in Fred Flintshire bar were really decent guys but in general not friendly at all. Also be prepared to tip well or be treated like a 3 class citizen, the staff will run around and put out towels on sun loungers and bring drinks constantly to big tippers and completely ignore everyone else. I do tip and got treated ok but ive seen some people get treated horrendously.
Entertainment.
The Entertainment is SHOCKING, I seen all the comments before I can out about how great the entertainment was and was optimistic. When I arrived I seen exaclty why these comments were made. If you are looking for a club 18-30 trip in egypt then this is the place for you. First night we arrived it was the the entertainment team which is VASTLY men ( as is most of the staff in the hotel) bringing young, clearly very intoxicated girls on stage and encouraging them to strip whilst a crowd of lads on a stag do cheered and roared. If you are into that benidorm kind of vibe you will love it. Im not an old man, 38, and live a pint and party as much as anyone else but this wasnt for me at all. Also there is literally no space to sit anywhere as the bar beside the stage is tiny and is packed by 4.30.
3. The type of guest this hotel attracts.
Now I know this is an adults only hotel but ive honestly seen better behaviour from children in other hotels. If non stop rave music being pumped out in almost every pool they have (and any with a bar nearby), people who have clearly had too much by 1pm arguing and fighting with each other, shouting and screaming and the staff standing back and doing nothing is your thing you will love it here. People laying passed out on sun loungers paralytic drunk only to wake up and go again (fair play to them, takes some doing and they are built of different stuff to me). Just 0 relaxation to be had.
4. Scammed at every turn
This is a big one and something to be aware of if you are coming here. Everywhere you go in this resort people will try and scam you. Went to the supermarket that is a part of the hotel and he wanted £35 UK pounds for 3 cans of coke, a chocolate bar and a bag of crisps. Now I understand haggling is apart of Egyptian culture but these guys dont haggle, they tell you to take it or leave it and the reason being is that this hotel is MILES from anything, so they know that someone will pay these prices so they are not desperate for a sale. The shop across the street was exactly the same, asked about buying a mask and snorkel and he wanted £45 uk pounds, when I explained to him I wasnt a first timer in egypt and know how much these things should cost he told me "well go buy it online" 0 haggling or flexibility. Anything you want to buy in this hotel, be prepared to pay 10 times the normal price or even worse.
Overall I wouldn't come back if you paid me but its a shame because the hotel did have some decent points. Also in closing, WHATEVER YOU DO, DO NOT GET ICE IN YOUR DRINKS. I was fine all week and the one night I forgot and had one drink with ice in it i now have a 6 hour flight ahead of me, hanging on to a hope and a prayer I dont soil the seat. Cant wait lol."
