Club and Hotel Letoonia

"We've just returned from a fantastic weeks holiday at Letoonia. I had requested our two bungalows to be near each other, have balconies and with easy access to the beach and we were given two lovely bungalows exactly what we requested in block Z. The rooms were spacious, comfortable and cleaned every day. The gardens and grounds are absolutely stunning and are an absolute credit to the Hotel and all the staff who work so hard everyday to keep them pristine. The entertainment in the evenings were fantastic with an enormous amount of hard work and energy put into them by all the team and the Halloween party was just brilliant. There were lots of fun activities to do all through the day. We paticularly enjoyed the darts, aqua gym, boccia and archery run by friendly fun staff and also enjoyed the slides ,kayaks and paddle boards. The food and drink is accessible at all times during the day with fantastic options on different places to go.We found all the food venues to have a great choice with delicious fresh food . There was a large selection of different cocktails which we thoroughly enjoyed. The pools were a little chilly but once you were in soon got used to it , the sea was still lovely and warm. We never had a problem finding sunloungers by the pool but in the afternoons it was difficult to find them by the beaches. All the staff are friendly, helpful and incredibly hard working. The views everywhere are magnificent. This was the best holiday ever. Thank you Hotel Letoonia for such a wonderful week."

"Just returned from hotel Latoonia and I am absolutely shocked by how RUDE (most of) the staff were. Receptionist on arrival didn’t even say welcome, towel guy huffed when I asked for towels because I’d interrupted his tv show he was watching on his phone, cocktail maker refused to make my T total son a cocktail minus the vodka because “no mocktails”. And to top it off, our last meal at the cactus restaurant we ordered from the menu, the waiter forgot my burger. After serving two other people burgers I complained to the waiter that he’d forgotten mine and served someone else, I was told to “sit down and wait”. Then the very same waiter proceeded to walk around the restaurant with my burger pretending he didn’t know where it was going, I waived him over and he said “here’s your half hour burger “ with a grin on his face. Absolutely shocked! It’s a shame because the hotel is one of the best I’ve been to in terms of location and beaches but I’d never return after the experience with the staff. Definitely not 5 star treatment!!!"

"Just got back from such an amazing week here. It was our first time and we will definitely be returning. It was the most beautiful location and great food and drinks. The best part of our week was definitely the staff. From the cleaners to the bar staff to the entertainment team everyone was so friendly and professional and really got involved with the guests."