Catalonia Majorica

"Decent hotel situated near to the port of Palma. It is about a 40-50 min walk into the centre of Palma. The walk is lovely as it is along the coastal road adjacent to the marina, but if you don't fancy walking, then there is a number 20 bus stop near to the hotel and takes around 20 min on the bus (cost 3 euros). There is a supermarket about 7-10 mins walk away if you need to get essentials and snacks etc. We stayed for 3 nights in an exec room (3 adults) and the room was pretty spacious and comfy with great views across the bay. The hotel has a small pool and plenty of sunbeds although we did not use this. There is a small gym on the ground floor near reception and was ok to use. The room had standard toiletries, a hairdryer, fridge, safe and a decent wardrobe to put all of your things in, it was clean and towels were changed every day. It was quiet and we had no complaints. We stayed B&B and the breakfast was fairly decent, freshly squeezed orange juice, usual hot choices - eggs, bacon, sausage, beans - specially made omelette if you wanted it, yoghurts, fruit, pastries etc - was worth going B&B as not many cafes near to the hotel that did breakfast. All in all this hotel is ok to stay at if you are in Palma for a long weekend, not sure I would want to stay here for more than a few nights as facilities are limited. The staff were efficient and polite and professional at all times. If you are going to Palma for a long weekend then this could be the hotel for you."

"Girls trip or my 50th birthday the photos on line do not represent the hotel, the hotel required updating especially the basement rooms. I emailed the hotel before arrival asking for a higher level room and for the 3 rooms to be close by no response. On check in I asked if I could have the best room as we were celebrating my birthday. I was allocated room 33 in the basement, the room was very small the balcony even tinier you could see the bed in the room next door from the balcony! my friends were allocated room 34 they had a massive balcony you could of had a party on! friend went to reception to ask for an alterative room was told would have to pay she said fine let me see the room first! room was worse than the first allocated one so that was a no, eventually we did swap rooms with our friends but I felt let down by the reception staff as 33 was not the best room. the group of 3 other friends were in the main hotel so we were not close by. pool area is nice, no music and they don't take cash, charge to or card, views over the harbour stunning, towels were also nice, breakfast had a good selection and the ceaser salad was also nice didn't eat at the hotel other than that. cockroach in the hallway of the basement rooms, had to get taxi everywhere we went as nothing around the hotel. loved palma but would not return to this hotel felt it was more for cruise stop overs. the exterior of the hotel from the basement needs some TLC peeling off plaster, not nice not a good sight! the pool view, reception and bar area were really lovely"

"We stayed for 4 nights booking two triples with sea views. The rooms were VERY VERY dated, nothing like the pictures on the website and not 4 star in any respect. All the triples were on the ground floor, the aircon didn’t work properly and they were really hot and being on the ground floor very noisy. We tried to move the rooms but even though the hotel has lots of rooms as big unlike most other hotels they wouldn’t add another bed so we were stuck. We had just stayed in the Meliá hotel half a mile away and this hotel is very poor compared to the melia, we’d moved as we were meeting friends and I wish we had booked the melia for the whole break - we’d have moved but it was full and actually the melia was cheaper!! Other strange things were to get the pool towels you had to go to reception which was always busy so you had to queue for quite a while - why the life guard didn’t have them I have no idea. The pool was very deep, you couldn’t stand up in most of it so it wasn’t very relaxing with kids. We quite liked the outside patio area for drinks and some food, we were with a few other families however the bar staff wouldn’t let us order individually on our rooms they said it took too long. So we had to orders for 15 people on one big order and then spend ages at the end of the night going through who’d had what to allocate it took too long each room. You’d expect a 4 star hotel to let you order individually - if we were sat at different tables we would have been able to do that. A lady who worked behind the bar was also really rude to everyone it was quite unwelcoming. Final point it says near a beach whereas there’s no beach really near. It’s surrounded by old buildings and a 10 min walk to a shopping centre, quite a long way out of palma All in all I would stay 100% don’t stay there there’s many miles better hotels in palma for the same price. It shouldn’t be classed as 4 star in its current state it’s very run down it’s 2-3 star, and they shouldn’t be showing pictures that are so different to the reality, when you’re paying 2000 euros for 2 rooms for 4 nights it’s really wrong as we would never have stayed there if we knew what it was really like - I’ve not stayed somewhere like that since I was a student…."