Eurostars Monte Tauro

"This hotel has good and not so good aspects. The rooms are okay - spacious with hanging & shelf space, balconies, and a dresser. Breakfast was plentiful, and the location within Taormina is very central. A special mention for Laura, the trainee receptionist and concierge for whom nothing was too much trouble - she organised restaurants, taxis, and tours. Unfortunately, access to the hotel is via a very steep slope, which is difficult to access even by car. One has to turn the car almost 360 degrees to enter the narrow slope. I wouldn't recommend bringing a car to Taormina!"

"The hotel was “tired” it needs a major renovation. The rooms are very dated and outside of the hotel really needs some love! Decking around the pool was unsafe in places and the pool didn’t look that clean around the outside. The breakfast buffet was good. Location was good but quite a few steps to climb before reaching the 1st street level, so if you struggle with mobility issues, this is not for you. That said, it is an excellent location for the centre of Tauramina which is a stunning location with lots to see and do."

"Where do I begin? This was a god awful experience. First and foremost the smell of mildew and mold in my room combined with 2 out of 4 days of no AC. Revolting. I tried to change rooms with no success. The front desk appeared very familiar with this complaint and indicated the only room available was a suite that had a worse smell and was more money! More money for a worse smell for a guest who had already endured this discomfort! Then, the toilet seat was broken and hanging off. The shower drain was backed up. The terrace furniture was decrepit with filthy chair pads - unusable. Only one lamp out of three worked so we remained in the dark. The staff were apologetic but offered no solution. When I showed them a photo of the mold on the ceiling they washed the black off with a cloth and called it solved!! By my departure, I was gagging upon entering the room and I had had enough. And they considered this room an “upgrade” when I checked in! The hotel itself is dated and in real need of new furniture, a paint job, and modernizing. I pray that the remainder of my trip will not compare to this disaster."