"The NHCollection Genova Marina (Molo Ponte Calvi, 5,16124 Genova), was built in 2000 and its last renovation was 2004. (Genova is the Italian spelling). The hotel was in desperate need of a complete renovation. We booked a “suite with a view” (789€ per night ).The architect and the designer should not have been paid for this work.
The way it was designed was uncomfortable. We don’t like upstairs/downstairs and the pitch of the stairs made them difficult to navigate. The designer made sure that it was neither luxurious nor even utilitarian. There were no shelves or drawers for clothes and only one bar on which to hang clothes upstairs. The bedside tables had “false” drawers and so there was no place to store stuff. It was not as though the upstairs had a view either. It looked onto a dirty roof and the docks were hard to see.
The lighting was awful in the rooms. Letitzia, from guest relations, took very good care of us. She brought us tables to put our clothes on and to use for a desk for Audre’s laptop. She brought us lamps to help with the lighting. She left us many little gifts and sent us a great fruit plate when we arrived. Days later she had a bowl of fruit sent to us. She was great!
The downstairs had a desk, a sofa, a second toilet and a mini bar area. Dimitri used it for his area and that worked.
The hot water took a very long time to get lukewarm upstairs and everyday we needed to re-sign into the Internet. What a pain. The mattress on the too small double bed was the kind that shook when the other person moved. What a pain. The air conditioning worked well enough upstairs in the bedroom.
The breakfasts were okay—not terrible, not good. From the breakfast restaurant, we could see the yachts and sailing boats moored and their owners coming to take them out on the weekend. We could watch the ginormous cruise ships and ferries come in and out of the harbor. That was fun. The location of the hotel at the marina was not good for us. The only thing in that area was the aquarium and a museum. There were no restaurants nearby. In short, the antico porto is really not a touristic area with hotels, shops and restaurants. It was not a good area to stay in as a tourist."