"Good location but very poor/very dated rooms. First room given had lots of ants and insects in the bathroom which were entering bedroom. Shower curtain had lots of mould at the bottom. Shower tray was dirty. Some of the “off white” towels smelt like bonfire? Saw manager straight away and he offered us a second room which was marginally better with no visible insects. The shower was the smallest I’ve ever seen with tiles falling apart and flooded the bathroom floor with every use due to its size. My husband couldn’t really fit in it. The bathroom has a drainage smell and because of water constantly on floor after showering we had to use flip flops whenever entering. The room itself was very dated and dingy with lights in rooms flickering. My husband went to get out of bed one morning and the matress fell through the bed frame. We lifted up the mattress and the wooden slats had fallen through as they wasn’t even or secure, we had to take matress off and rectify incase of any further accidents. No matress or pillow protectors. Had to pay for air conditioning because room was so stuffy (12 euros per day which was unexpected when booking), but the air conditioning unit outside was so noisy we had to turn off when we slept. We couldn’t even leave the air conditioning on during the day to cool the room down because it only worked when the key fob/chip was in the holder in the room. The key was welded to this so you couldn’t even take the key off!
Room not cleaned every day and if it was only bins emptied (which smelt) and loo roll left, occasionally bedsheets were straightened out. Towels only refreshed once per week. I asked the manager if all rooms had the same size showers and he just said bluntly “yes”. We didn’t feel like he was bothered to help us any further so we just gave up.
My two adult sons were also on holiday in pefkos at the same time in different hotels, both similar star ratings or less and theirs knocked spots off our hotel with cleanliness, decor and facilities. I’ve never written a bad review for a hotel but I was so disappointed I felt I had to write this one as it spoilt our holiday. We tried to go out every day to the beach or our son’s pool just to get out of the hotel room. I’ve stayed in Greek accommodation before, which I know can be basic but this takes the biscuit! I’m not sure how it has so many good reviews on this site!?!
Shame, because Pefkos itself was lovely but I really wouldn’t recommend this hotel and won’t be returning."