Sofitel Paris Baltimore Eiffel

"The team was warm and welcoming from the arrival until we departed especially the reception and concierge team, with special attention (offering coffee whilst we waited for the car, gave tips on where to go etc…). The breakfast buffet choice was limited but adequate and all products were fresh and of high quality. They all made us feel at home."

"First, the positives: the location is great. I would stay here again for that reason alone if I wanted to be in this area. The Boissière metro station is just across the road, making it very easy to get around Paris. We stayed in a suite while a family member stayed in a basic room, I definitely recommend choosing a suite if you can, as the rooms are quite small. I loved the Dyson hairdryer in the suite. The small bar in the lobby was great for evening drinks, and the staff were wonderful and attentive. Reception staff were pleasant and always greeted us when walking through the lobby when they weren't busy. Service was generally prompt, when we requested ice, it was delivered within 15minutes, and only once did we have to call back after about 40 minutes of no service. Rooms were clean. Now for the not-so-great aspects. I’m being a bit picky, as this is meant to be a 5 star hotel, charging 5 star prices, and I’m a Diamond member with Accor who’s stayed at many Sofitel's. Given that Sofitel is a French luxury brand, I expected the flagship Paris properties to shine, but unfortunately, it didn't and this one felt closer to a 4-star experience. When we arrived, there was no doorman. We had 7 bags and had to take them into the lobby ourselves in the rain, with no cover outside the entrance from the car, so we got drenched, not a great start. The lobby is small, so our luggage blocked the walkway while we waited 15 minutes to check in as it was busy and all the seats inside were occupied. We stayed for 8 nights and never once saw a doorman, unusual for a Sofitel, let alone any 5 star hotel. Rooms are small, even the suites, but that’s fairly typical for Paris. Breakfast, however, was disappointing, the scrambled eggs tasted like a packet mix, so we ended up eating elsewhere. The waiter was kind and offered to remake them, but unfortunately, you can’t fix powdered eggs. There were also no power points in the bathroom, which was inconvenient. The basic room faced the street and was noisy at times; our suite faced other rooms, so we kept the curtains closed, but at least it was quieter. Overall, it’s a nice hotel in a great location, but it lacks the luxury and polish Sofitel is known for. If you arrive with minimal expectations, you’ll likely enjoy your stay. The main highlight here is, without doubt, the location."

"I had a wonderful stay at the Sofitel Baltimore! The location is perfect, just a short walk from the Eiffel Tower and close to many great restaurants, shops, and metro station. The staff were warm, professional, and always ready to help with anything I needed. My room was elegant, clean, and very comfortable, with all the little touches. The breakfast was delicious and offered a great variety of options. A fantastic experience, I would definitely stay here again!"