Clarion Hotel Prague City

"Nice clean room and bathroom but no fridge. Most members of the staff were polite. Breakfast was good. Not enough places in the common areas for people to sit, especially for such a large hotel. They probably rely on the fact that the hotel is situated above a shopping mall and hotel customers go there to eat or have a coffee. Something that I consider a safety concern is the use of escalators for customers to carry their luggage up to the hotel. When we asked for the use of elevators to carry our luggage to the hotel lobby they unlocked the staff’s elevators for us to use."

"Nice hotel and good location, room was basic but all you need for staying over night, bed was quite comfy but bed sheet had a stain on it , it didn’t look fresh but was a bit off putting but apart from that it was a nice hotel. A lot of eating places and drinking places around and fast food restaurants"

"Scorching weather up to 27 degrees (Uk, London was record breaking heat, so you can imagine temperatures here). Could not put on air conditioning as the hotel have overall control so not accessible from your room, u willing to put the air conditioning on as they felt the season was not the hottest it could be. So no air conditioning, no fridge to cool own water bottles. Unbearable room temperature. Water bottles not on a daily basis, however cool drinking water available in reception, when it had run out, I asked if it could be refilled to that the response was you can buy a bottle at the vending machine. Unfortunately, I still have one night to go and have had a lovely trip with my partner in the city but wouldn’t recommend this hotel. Also, when booking we stated it was a couples trip, unfortunately the single beds was all we could have. They did try and change us, at the cost of additional €20 per night however this wouldn’t work as we had three nights booked and they had already booked the room for another customer. The location is great, staff are pleasant but not really accommodating. Basics like air conditioning and water on vacation are not of concern to them, once booked and secured. Need to improve!. They have provided small fan, that goes off it the wire moves however does not cool the room down at all."