Gloria Verde Resort

"We had We had a lovely stay at Gloria Verde Resort in Belek. The resort was very clean and well maintained throughout, and our room was spacious and comfortable. The minibar was restocked regularly, which was a nice touch. The food was good, with plenty of choice at every meal, so there was always something for everyone. The management team were also very friendly and approachable, which made us feel welcome. A special mention goes to Fatih from the entertainment team. He is a genuinely lovely young man who was always friendly, enthusiastic, and made a real effort to chat with guests. He is a credit to the resort. There are just a couple of areas that could be improved. The kids’ club is looking quite tired and could really do with an upgrade, as it feels old and a little grubby compared with the rest of the resort. The staff at the pool bar near the ping pong tables could also benefit from some additional customer service and English language training. They often looked bored and unhappy, and on two occasions I was served completely different drinks from what I had ordered. A welcoming smile and a little more attention to customers would make a big difference. Overall, we had a very enjoyable holiday. With a few improvements, especially to the kids’ club and that particular pool bar, Gloria Verde Resort would be an even better place to stay. I would happily recommend it and would consider returning in the future. a lo"

"Gloria Verde 2026 We revisited this hotel in June 2026. We are returning guests and we can compare the hotel with the previous years. I will not repeat everything I said in 2025 , most of the 2025 review is still valid but there has been some changes. On the positive there has been some refurbishment done, new carpets and very comfortable mattresses. Apparently some more refurbishment is planned for next year. The rooms are clean and comfortable , the a/c was struggling a bit and the range of products in the minibar was reduced. Unfortunately the restaurants lost some of the most experienced waiters who were replaced by students at hospitality schools mostly from abroad. They are very nice, helpful and hardworking but the quality of service is not at the same level. The chef and the sous chefs are brilliant at their job, very helpful and approachable. Many thanks for spoiling us with your dishes! We noticed that the food range has been reduced but it’s still plentiful and very well cooked and presented. The staff is very helpful and friendly as always. It’s been a pleasure to meet our friends from last year. Many thanks to Eflatun, Veysel, Burak and Mehmet Ali Topal who were as helpful as ever! Also, thanks to Uğur and Ali Riza who were very attentive and helpful at the main restaurant and Neptuno Bar. There were many others whose names unfortunately I cannot remember. The entertainment is good but it could be much better. The shows are entertaining as expected but the organised parties disappointing despite all the efforts put in by the organisers, and that’s because of the music. The bar is normally full at the beginning of the party but everybody leaves within 10-15 min due to the poor choice of music . Only the entertainment team were left on the dance floor “ dancing like robots” , as somebody there put it, due to club versions of very unpopular music, that doesn’t appeal to anybody, hence the empty dance floor and bar after a few minutes. The management should do something about it as nobody seems to be enjoying this music. Many thanks to Merve , Fatih and Başar for their company and funny chats that made our holiday even better and compensated somehow for the lacklustre parties. The reception has become less useful/helpful redirecting the guests to the “call center” through the Gloria app or Whatsapp for any queries. The “ call center” is very responsive to any whatsapp messages though. The porters are not as responsive as in the past but if one asks for any porter service it is normally available. The beach is clean and tidy all day long, and there is no problem finding a lounger and plenty of towels at any time of the day. The beach bars (Neptuno , Pier Bar ) offer drinks but the quality of the cocktails can be variable depending on who is preparing them. Depending on the time of the day some very junior staff can be serving at the bars and the quality of drinks is not as it should be. Overall Gloria Verde continues to be a very good hotel for a beach holiday, it’s still very highly recommended despite the very slightly lower standard compared to the previous years. In this very competitive field any lowering of the standards or reducing range of food and drinks can have a negative effect even on the most loyal customers. We have already booked our second holiday this year at Gloria Verde Hotel and we are looking forward to another pleasant 2 weeks at this hotel in a few weeks time."

"We have just returned from a wonderful family holiday at Gloria Verde, travelling with our three children (aged 9, 7 and 4) as well as my parents. Overall, we had a fantastic stay and created some very special family memories. The hotel is perfect for all ages. The food was honestly some of the best I have ever experienced at an all-inclusive resort, with an excellent variety and quality throughout our stay. The drinks selection was also fantastic, with plenty of cocktails and options available. One of our favourite areas was the pier. The comfortable loungers provided a lovely alternative to spending the entire day around the pool, while still allowing the children to enjoy themselves nearby with plenty of shaded areas available. The Neptuno Snack Bar deserves a special mention. Serving lunch from 12pm–4pm, it felt much more like dining in a restaurant than eating at a typical all-inclusive snack venue. The food was absolutely delicious, with a wide variety of freshly prepared options. A very special thank you to Mehmet Ali Topal. From the moment we arrived, he went out of his way to make us feel welcome. He always greeted us with a smile, took the time to speak with us, and genuinely seemed to care that guests were enjoying their holiday. His warmth and professionalism stood out throughout our stay, and he played a huge part in making our holiday so enjoyable. We also enjoyed a wonderful meal at the Basilika À La Carte Restaurant for my daughter’s birthday dinner, which was included within our package. It was a lovely way to celebrate a special occasion. The food was excellent, with a great selection of dishes, and the staff were attentive and welcoming throughout the evening. It felt like a real treat and was one of the highlights of our stay. There was also a gentleman with blonde hair who regularly worked at the pier bar who was always incredibly kind, efficient and friendly. Unfortunately, I didn’t catch his name, but he also deserves recognition. The only area where the hotel could improve is consistency of service. While some staff members were excellent, there were occasions where others came across as dismissive or uninterested. For example, during one lunch at the Neptuno Snack Bar, my stepfather’s meal arrived significantly later than everyone else’s, and when we politely queried it, the response was simply a shrug and “it’s busy.” On another occasion, I asked about a rosé wine option and was made to feel as though asking a question was an inconvenience. These were small moments, but they did leave an impression. At times, it felt as though some requests were met as though they were too much trouble, which was a shame given the otherwise high standards of the resort. I also feel I should mention one disappointing experience. During our stay it was my daughter’s birthday, and we treated her to a cabana for the day and a nail treatment in the spa as a special birthday treat. The cabana experience was excellent and well worth the cost, with fantastic service throughout the day. However, the member of staff carrying out the nail treatment made the experience very uncomfortable for both my daughter and my mother. My daughter left extremely upset and spent over an hour in tears afterwards, which was heartbreaking on her birthday, especially as this was intended to be a special treat. Regardless of personal opinions about children’s nail treatments, the interaction felt unnecessarily unkind and disappointing, particularly given the cost of the service. I would also like to recognise one of the managers, who I believe was called Yousef (apologies if I have remembered the name incorrectly). He was excellent throughout our stay, regularly walking around the resort, speaking with guests and ensuring everyone was having a good experience. He was approachable, friendly and genuinely seemed to care about guest satisfaction. His presence around the hotel certainly helped create a welcoming atmosphere. That said, the management team were highly visible throughout our stay and it was clear they genuinely cared about the guest experience. Having managers who take the time to interact with guests makes a real difference and is something Gloria Verde does very well Overall, Gloria Verde is a fantastic family resort with a luxurious feel, outstanding food and drink, beautiful facilities and plenty to offer guests of all ages. We genuinely loved our time here and would happily recommend it to other families. My only suggestion would be to ensure all staff provide the same high level of customer service demonstrated by people like Mehmet Ali Topal and Yousef. If they did, this hotel would be truly exceptional."