RG Village Crete

"Only 2 things good about this hotel, the beds are comfortable and the view of the land oppersit watching the eagles, apart from that breakfast dinner and tea NOT MUCH CHOICE IF ANY. Paying tax has to be by cash or they will charge you 5% more when using card and when your paying gor multipul rooms isnt rediculesly expencive, no milk in rooms and not allowed to take milk. Snack bar is dried pizza everyday and dried cake. No alcahol after 11pm or u pay for it. No entertainment what so ever, NO LIFEGARDS AT ANY OF THE POOLS. paying close to 2k for this holiday. If you want your room clean u have to get on the app and request it everyday, there is a fridge in room but nothing in it, 1 small bottle when u arrive then u have to fill up at tap dispencers dotted around the walk ways. Not even a mini disco for kids, this is tbe worst holiday for me and my family. Boaring to say the least. For the amount of money spent to what the hotel gives its customers its rediculesly dyer. Ya have to pay for the gyros but they were none left, nothing like greak wraps like u would get at any other grerk hotels that iv been to, dont get here, how is this a 5* hotel, its 3 at its best. The photos online of this hotel that i looked at in uk just dont seem same when your here . So much more about this hotel thats shameful, thousands of ants climbing up my appartment up my stairs onto balcony they said its ok and normal its not going into my room so its not a problem. Guys please dont waist your money coming here. I wpuld rather be working"

"Very unhappy especially with how much i paid. Nothing to do here very boring they said online there is entertainment there is not. the lady at reception is so rude and not helpful in anyway. Food was the same everyday and i stayed here for a week. We got told that the spa, indoor pool was included with the all inclusive we got here and we have to pay . Spiders in the cups, on the plates , you have to pay 20 eruo each if you want a new towel which i think is shocking as we are here for a week so that has been alot of money on towels.They said the beach was close it is a 30 minute drive to the beach. You have to book online to have you room cleaned then eventually when they did come they cleaned out the bins nothing else. We asked for fresh towels and toleit role they didnt give us them while they were alreadly there to clean the room they came back 3 hours later with the toliet role and towels . I wouldn’t come here again very rude and not professional whatsoever. 0 stars"

"Location was not the best very expensive travel to places, not much to do over then eat, sleep and drink, very rude receptionist no manners, it’s not very all inclusive have to request and book for room to be cleaned, bed sheets don’t get changed, food taste like it’s been there since the day before and been reheated, same food choices everyday. Plates and bowls not cleaned properly. Got told everything was included went to do it and they charge a lot for basic all inclusive stuff. No entertainment just pool tables. Not happy with my stay, would have rather stayed in an air b&b and went swimming in the sea🤣."