Vikingen Infinity Resort and Spa

"We came away as a family of 4 adults and 3 young children under 5. I never leave reviews but after reading so many negative ones on the lead up to our holiday i feel the hotel deserves it. The hotel its self is lovely, our room was a basic room with one double and one single bed with a bath in the room which was handy. The view wasn’t great but for the time we were in it, it really didn’t matter to us. The transfer to the hotel was around 1.5 hour, i was optimistic as every time we’ve been turkey it’s been to side which is only around 45 minutes even though it’s said 1.5 hours so i was hoping it would be quicker but it was the full 1.5 hours which again didn’t bother us as we expected it. The cleaners were lovely and always let on to you walking past, they cleaned the room everyday for 10 days and put water and sparkling water in the fridge or on the side daily. The pools were lovely, always somewhere to sit. The pool water was cold but it didn’t bother us like it would some. The sea was lovely and warm, they had a play area on the beach for the kids which was a big hit. The foam party on the beach was great. The food in the main restaurant was standard all inclusive so unless you’re a very fussy eater you’ll always find something to eat. We didn’t eat food in the main restaurant at lunch time so i can’t comment on that but the food in the evening was lovely. We had a mixture of pasta, pizza, chips, chicken etc but our fave was the fresh pizzas. We had lunch at the beach bar most days which was jacket potatoes, chips, pasta, burger, chicken nuggets etc which was lovely. The chicken corner was very good and cooked fresh in front of you, the chicken was very tasty it’s served with creamy pasta and salad but all very nice chicken dishes. The kebabs near the patisserie was a massive hit for us, the chicken was cooked well and very tasty, i recommend getting some mayo from another restaurant to put on it but still very nice. I read about the chicken being raw on some reviews but we never once had one that was raw, the chicken was on a kebab so could have had fatty bits in but never raw. You have to cross a bridge to get to the kids slide and the amphitheatre which is quite obvious on the pictures so i don’t know why people complain about that, it’s really not that big of a deal. The adults slides are fun, we all went on them. The shows at night time were all good, the mini disco was on at 9.30 and a show shortly after that. Drinks were standard all inclusive, always a good amount of alcohol in them. The disco bar was good, 12-2am still free of charge which was a nice surprise as most places you have to pay after 12am for drinks. The coffee bar in the lobby was lovely for a nice change, baileys late or baileys iced coffee was a good hit for us. The staff are all very friendly and work very very hard. The hotel has a mini super market 10 minute walk from the hotel if you come down the first set of stairs on the bridge which sells clothes and everything. Or in the opposite direction about 20 min walk there’s lots of other stalls and restaurants. We ate in longhorn bar and grill which was about 20 minute walk which was lovely. Overall our time here was amazing, i would 100% come back to this hotel. I was dreading coming here reading some reviews but some people are just too fussy or expect too much. Thanks again for a lovely 10 days!"

"Just came back from here with my boyfriend as our first all-inclusive holiday together! All I can say is, don’t listen to anything negative you’ve read online as little to none of it was true. We were a bit skeptical at first about things we had read but honestly the food, the staff and the rooms were amazing for what you pay for. Beds comfy and rooms were cleaned daily by the cleaner who always said hello when she saw us. The food was good too; always something new to try and there’s always something for everyone. The staff, especially the bartenders at the pool bar were so lovely and helpful, along with the cocktails which were amazing too. In the evenings at this time of year a jumper or jacket is definitely needed as can get quite chilly and the pools hadn’t been heated yet and were a bit cold to start with. But we found there was plenty to do wherever we went, like darts in the afternoon, dance shows in the evening and many more! Was a really nice first holiday and would definitely come back anytime!!"

"Before coming to Vikingen Infinity Resort, I was actually quite sceptical because I’d read so many mixed and negative reviews. However, I also looked at what the hotel offered and, for the price we paid, it had pretty much everything myself and my two teenage daughters wanted. Having now stayed here, I can honestly say we had a lovely holiday and I really couldn’t fault it for the money. Firstly, our room was lovely and very clean. Our housekeeper was amazing and probably deserves a special mention. Every day we had fresh sheets and towels, the room was hoovered, the bathroom cleaned and even the balcony was kept clean. She was also really lovely and friendly. Our view wasn’t anything spectacular, but we had a side view where we could see the sea, which was absolutely fine for us. The pool areas were also kept really clean. Staff were constantly walking around collecting empty cups, plates and rubbish throughout the day. A couple of times one of the pools had to close, which I believe was because a child had had an accident in it, but this really wasn’t an issue because there are plenty of other pools to use. Food-wise, I’ll be completely honest — we only ate in the main restaurant on our first evening. We found it very busy and quite overwhelming, so we decided it wasn’t really for us. However, myself and my daughters aren’t huge eaters anyway and there was so much food available throughout the day that we genuinely didn’t need it. Between the snack bar, Turkish kebabs and the chicken corner down by the beach, we always found something we liked and never went hungry. The drinks were fine too. I’m not a big drinker, so I can’t comment too much on the alcohol. The Sex on the Beach was okay, although a couple of the other cocktails weren’t really to my taste. The Baileys was really nice and the Prosecco was absolutely fine. My daughters loved the mocktails! To be fair, I find drinks can be a bit hit and miss at most all-inclusive hotels anyway. The entertainment was probably the one area that I felt could be better organised. The shows we watched were good and there was plenty going on, but everything seemed to be in different parts of such a huge resort. You could be going over the bridge and down the steps to the amphitheatre for the mini disco and show, then back upstairs and over the bridge to the pool bar for the live singer, and then if you wanted to carry on later, back over the bridge and down towards the beach bar for the disco. It’s quite a lot of walking! I personally think keeping more of the evening entertainment together in one area would work much better. It also took us a day or so to work out where everything was because the hotel is absolutely massive. A little more information or organisation when you first arrive would definitely help. Another thing I noticed was that we didn’t really have much interaction with the animation team or hotel staff beyond general service. Everyone was polite and most were lovely, with the odd grumpy person here and there, but because it is such a huge hotel it didn’t have that smaller-hotel atmosphere where the staff get to know you. That didn’t particularly bother us, but it’s worth mentioning. We actually chose to go out quite a few evenings and found a lovely restaurant/bar called Green Heaven that offered a pickup service, which was brilliant and gave us a change of scenery. Overall though, we had a genuinely lovely holiday. The hotel was clean, our room was lovely, there were loads of pools, plenty of food throughout the day, lots for families to do and entertainment in the evenings. I think sometimes reviews have to be put into perspective based on what you actually pay. If I had paid thousands more for a luxury five-star experience, maybe I would judge certain things differently. But for what we paid for this holiday, I honestly cannot complain. Would we return? 100% yes, for the right price. We had a lovely time and I’m really glad I didn’t let some of the negative reviews put me off."